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Mark Albert

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Posted By Mark Albert 10-31-2024 10:42:45 AM
Found In Egroup: Small Colleges
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Chad, Thank you for asking this question. We are transitioning to Teams Calling and this issue is also one we are trying to work through on campus. Part of the issue is we have no recent uses of the bluelight stations for emergency purposes. A couple room lockouts and safety ride requests – but no ...
Posted By Mark Albert 10-08-2024 07:46:00 AM
Found In Egroup: Small Colleges
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Greetings all, As we are migrating to Microsoft Teams Calling we are looking at this as an opportunity to remove telephones from classrooms. In the past, a single phone was a one-time purchase but the new subscription models make it a recurring cost for something that is hardly used. With cell phones ...
Posted By Mark Albert 09-26-2024 09:17:00 AM
Found In Egroup: CIO
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Greetings all, Is anyone using an eFax service that is HIPAA compliant and would you share the solution and your thoughts? Thanks, MRA Mark R. Albert Chief Information Officer Associate Vice President for Information Technology 2755 Station Ave, Center Valley, PA 18034 O: 610-282-1100 ...
Posted By Mark Albert 09-12-2024 12:27:00 PM
Found In Egroup: CIO
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Greetings all, We are nearing the completion of the first phase of our Avaya to Microsoft Teams Calling project, which will have all of our individual users and phones migrated. As with any project, we have had few areas express reservations and/or resistance to this migration. The one area that is ...
Posted By Mark Albert 06-25-2024 02:26:01 PM
Found In Egroup: CIO
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I agree with Jerry. We struggled filling a similar role so I worked out a paid internship/apprenticeship that was not more than 20 hours per week with one our student employees during his senior year with a transition to full-time when he graduated. In this market growing your own has been successful ...
Posted By Mark Albert 06-10-2024 01:56:08 PM
Found In Egroup: CIO
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Greetings everyone, I posted an inquiry about IPv4 monetization quiet a while back, and I'm now here to report that DeSales University actually monetized our entire /16 block of addresses and was able to pick up a /24 block during the process. We were able to sell this block for more than $2.5 million, ...
Posted By Mark Albert 06-10-2024 11:26:32 AM
Found In Egroup: CIO
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Phillip, We have connected Genetec to our Active Directory so the access groups can be populated based on values in Attributes. Our biggest struggle has been the implementer knows the hardware side of things but anytime we want to do something within the application the response is always "we need ...
Posted By Mark Albert 05-30-2024 02:21:00 PM
Found In Egroup: CIO
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We provide credentials when they make a deposit. This gives them access to their university email account. After they are moved to student in mid-May they get access to the orientation systems like housing, medical and others. Thanks, MRA Mark R. Albert Chief Information Officer Associate ...
Posted By Mark Albert 05-23-2024 06:24:00 AM
Found In Egroup: CIO
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Cris, We are an A5 school and when we got a quote for adding Copilot to our 365 license it was over $300 per person per year – so rather cost-prohibitive for adding to our entire license count. I'm not sure there is a student-use benefit as it can be a struggle to get good information from our current ...
Posted By Mark Albert 05-10-2024 10:53:00 AM
Found In Egroup: Small Colleges
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Anne, At DeSales, our conference center outsourced the lighting and technology design and the conference services team has a manual they follow. They have a couple of people that are very comfortable with the system now but if they need something fixed or done out of the ordinary they rely on the ...
Posted By Mark Albert 05-07-2024 02:34:00 PM
Found In Egroup: CIO
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Sarah, Instead of answering their question, I would encourage you to review what your cyber-insurance carrier is asking you to do. We got a lot of pressure from them to remove local admin rights and go with a Make Me Admin approach. We are also investigating the use of Intune to manage the app approval ...
Posted By Mark Albert 05-03-2024 03:33:00 PM
Found In Egroup: CIO
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Ken, We use Ellucian Colleague here at DeSales University and migrated to Slate Admissions by Technolutions from Recruit in 2019. Having worked at other institutions where Salesforce was deployed, I would ask if Slate was evaluated in the selection process. The features, price and integrations make ...
Posted By Mark Albert 02-06-2024 08:19:00 AM
Found In Egroup: CIO
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Anwar, Who is your reseller? They should be able to assist – but each reseller does differ in their quality of support. Our contact at Microsoft is Alex Jimenez alexjimenez@microsoft.com Thanks, MRA Mark R. Albert Chief Information Officer Associate Vice ...
Posted By Mark Albert 11-02-2023 03:10:00 PM
Found In Egroup: CIO
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DeSales is moving from Avaya to Teams. Just doing the final planning now with cutover scheduled for Spring Break 2024. Glad to discuss how we got here. Thanks, MRA Mark R. Albert Chief Information Officer Associate Vice President for Information Technology ...
Posted By Mark Albert 10-27-2023 05:43:00 AM
Found In Egroup: Small Colleges
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DeSales is using OmniSOC as our SOC – they are out of Indiana University as part of a Big10 Alliance offering. https://omnisoc.iu.edu/index.html We also joined them for GlobalNOC for 24/7 Network monitoring so my team can take a day or two off and sleep at night - https://globalnoc.iu.edu/index.html ...
Posted By Mark Albert 10-10-2023 10:12:00 AM
Found In Egroup: CIO
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We provide students email accounts when they pay their deposit. We disable email 6-months after last attendance. Thanks, MRA Mark R. Albert Chief Information Officer Associate Vice President for Information Technology 2755 Station Ave, Center Valley, PA 18034 O: 610-282-1100 ext. ...
Posted By Mark Albert 10-03-2023 06:10:00 AM
Found In Egroup: CIO
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I have been giving this particular topic a lot of thought over the past year because there are definitely students put at a disadvantage because of the technology they have or don't have. There has been a proposal submitted to me suggesting we provide laptops to everyone, but I have pointed out the cost ...
Posted By Mark Albert 09-08-2023 11:38:00 AM
Found In Egroup: Small Colleges
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Dear Community, I'm reaching out because I checked the Educause Technology Dashboard and saw no mention of Paycor for an HRIS system. DeSales is looking at our options for HRIS and we are looking for any small school using Paycor. Would you have any insight, be it good, bad or indifferent, ...
Posted By Mark Albert 09-06-2023 09:59:00 AM
Found In Egroup: Small Colleges
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Greetings community, I'm wondering what other small schools are doing for Institutional Review Board (IRB) software. Most interested in cloud tools that are sized and priced right for the small school community. Our key requirements are document submission and workflows, compliance with training ...
Posted By Mark Albert 09-05-2023 03:14:00 AM
Found In Egroup: CIO
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We use SpecOps and are doing the same transition to the Azure SSPR as we're using Azure MFA. Thanks, MRA Mark R. Albert Chief Information Officer Associate Vice President for Information Technology 2755 Station Ave, Center Valley, PA 18034 O: 610-282-1100 ext. 1436 M: 571-266-9577 FB ...