Anthony Marino

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Posted By Anthony Marino 08-05-2022 12:36:04 PM
Found In Egroup: IT Support Services
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We have a similar setup here. Option 1 in our IT call-tree is for Learning Tech/Classrooms issues, which reaches our Learning Tech-specialized service desk team. If an issue can't be quickly resolved over the phone, we have a team of roaming student employees and the service desk analyst engages them ...