Profile

CommunityPlatform_1350x900.jpg

Rola Othman

Edit My Profile


My Content

1 to 5 of 5 total
Posted By Rola Othman 04-25-2024 03:57:33 PM
Found In Egroup: IT Service Management
\ view thread
Adding my name to the list for the presentation, please. Thank you in advance, Rola Rola Othman, Ed.D. Director, Client Services Information Technology Saint Xavier University othman@sxu.edu -------------------------------------------------------------------------------------------------- ...
Posted By Rola Othman 10-27-2023 10:06:04 PM
Found In Egroup: IT Service Management
\ view thread
We have a self service ticket setup in TD that has the requestor accept 'terms and conditions'. The agreement is a link to a TD Kb article that spells out responsibility. Agreeing and accepting is a required field. Others can not create the ticket on anyone else's behalf. If interested, I can show you ...
Posted By Rola Othman 02-22-2023 07:01:30 AM
Found In Egroup: IT Service Management
\ view thread
SXU also switched over to TD in 2015 and used the TD integration team. Happy and willing to chat about our experience as well. It was a good one! Thanks, Rola ****************** NEVER respond to an e-mail asking for your login information and password. An e-mail that asks you to reveal your password ...
Posted By Rola Othman 07-11-2022 03:35:58 PM
Found In Egroup: CIO
\ view thread
Apologies for the double messaging. Greetings and Happy Days! In 2016, I defended my research on female IT leaders in higher education. I used data from the CHECs organization. I am expanding my research to include Women of Color CIOs. Are you aware of where I might be able to find studies on Women ...
Posted By Rola Othman 07-11-2022 03:31:43 PM
Found In Egroup: CIO
\ view thread
Greetings and Happy Days! In 2016, I defended my research on female IT leaders in higher education. I used data from the CHECs organization. I am expanding my research to include Women of Color CIOs. Are you aware of where I might be able to find studies on Women of Color CIOs or female CIOs in higher ...