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I think it's important to distinguish the consumer app for WhatsApp and the business versions... features are different (and paid)... but in many parts of the world it's the way business is done (and the account is owned by the business, not the individual). I've had some fantastic experiences as a customer ...

I'm working on a project where the university is setting up a university-wide system for non-traditional learners. As part of this process, we realize we have two groups of users: the enterprise users (currently in Azure AD) and the non-traditional learners (some from enterprise, but the bulk not). ...