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Jennifer Burns

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RE: Student Worker Accounts

Posted By Jennifer Burns 04-16-2024 04:38:33 PM
Found In Egroup: CIO \ view thread
Hi Floyd, At UBC we add an employee role to the account. A person has a single account with multi-personas with roles tied to each– eg someone can be staff, instructor, and student at the same time, so provisioning 3 accounts would be awkward. Our identity and access management is set up so that ...

Institutional AI Strategy

Posted By Jennifer Burns 02-28-2024 04:17:25 PM
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Hi everyone, I am looking for examples of institutions that have, or may be developing, an institutional AI strategy. I know many of our institutions have been focused on developing guidelines, policies, and approaches around teaching and learning, but I am specifically looking for anyone developing ...

RE: Higher Ed AI Capability Maturity Model (request for feedback)

Posted By Jennifer Burns 02-20-2024 01:20:16 PM
Found In Egroup: AI \ view thread
Hi Joe, This is a great idea. No deep thoughts here, but off the cuff I'd suggest under the tools section, some processes and practices such as: Procurement processes to assess vendor AI capability, and alignment to institutional values and policies Use case assessment and approval process ...

RE: SaaS SIS

Posted By Jennifer Burns 01-16-2024 12:37:51 PM
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Hi Anwar, I am not sure how long ago that was, but the product has matured considerably over the past few years, and Workday has a number of implementations under their belt. Obviously every institution needs to consider their needs, their overall context and architecture when making their decisions, ...

RE: SaaS SIS

Posted By Jennifer Burns 01-16-2024 12:08:06 PM
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Hi Anwar, UBC is implementing Workday Student. I believe a number of institutions in the US have also implemented Student. We are a R1 equivalent in Canada that is completing our Workday Student implementation next month. Unfortunately we don't have a requirements template handy since we ...

RE: Best Practices Regarding Purchasing Thresholds

Posted By Jennifer Burns 01-03-2024 11:17:24 AM
Found In Egroup: CIO \ view thread
Hi Rob, UBC has a formal Policy that requires all IT projects to be approved by the CIO before they can be implemented. From a practical perspective I have delegated anything below $250K to the unit head for decision making just due to volumes. Thus anything over $250K goes through a rigourous ...

RE: Online forms and workflow? Nintex?

Posted By Jennifer Burns 09-12-2023 10:51:10 AM
Found In Egroup: CIO \ view thread
Hi John, For automation of workflow we are using Appian for our process automation platform and UIPath for RPA. We also use ServiceNow more now for workflow automation. Our preference was not to tie the automation tools to a particular application as we have such a wide range of needs it's more flexible ...

RE: Student created website re Generative AI

Posted By Jennifer Burns 08-25-2023 02:24:33 PM
Found In Egroup: AI \ view thread
Thank you Victoria, exactly so! Jennifer

Student created website re Generative AI

Posted By Jennifer Burns 08-25-2023 02:03:00 PM
Found In Egroup: AI \ view thread
Hi everyone, Someone posted about a student created website about using generative AI, and I can't seem to find the post. Hopefully someone will remember where it was and can repost the link? Thanks in advance, Jennifer ------------------------------ Jennifer Burns Associate VP Information Technology ...

RE: Question about reviewing technology acquisitions

Posted By Jennifer Burns 08-22-2023 09:57:29 AM
Found In Egroup: CIO \ view thread
Hi Sherri, At UBC we also have a policy that requires approval of any project that has technology as a component, (excluding any project that is funded 60% or more from grants) and so a detailed workflow and approval process designed to capture acquisitions and subject them to a review from an architecture, ...

RE: Non-Degree Credentialing Platform

Posted By Jennifer Burns 07-14-2023 11:19:14 AM
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Hi David, UBC selected Destiny One for this requirement. We had a comprehensive procurement process. Happy to connect you with the folks who ran it. My understanding is that it's widely implemented for non-credit. Jennifer Sent from my Galaxy

RE: Generative AI for Higher Ed Administration

Posted By Jennifer Burns 06-14-2023 09:07:07 AM
Found In Egroup: AI \ view thread
Hi Kristen, I have not encountered very much at all (if anything) that speaks to the use cases for generative AI outside the teaching and learning space. I would imagine admin use cases would be very similar to non-HE. I am contemplating surveying our community to see how people are using it today. ...

Governance for AI initiatives

Posted By Jennifer Burns 06-13-2023 11:33:17 AM
Found In Egroup: AI \ view thread
Hi everyone, I am wondering if any of your institutions are contemplating changes to governance to manage the implications for AI? In addition to the academic policies which I know many of you have addressed, as has UBC, I am specifically thinking of areas like data governance and data access, approvals ...

RE: Institutional Guidance/Messaging

Posted By Jennifer Burns 06-02-2023 09:37:23 AM
Found In Egroup: AI \ view thread
Hi Kimberly, We haven't got to the point of creating non-academic guidelines yet, although the working groups have been spun up and are comprised of research, learning and administration. So a very collaborative effort. In terms of communication, my observation to date is that this technology and ...

RE: Institutional Guidance/Messaging

Posted By Jennifer Burns 05-31-2023 02:32:24 PM
Found In Egroup: AI \ view thread
Hi everyone, From what I have seen so far, most of the messaging appears to be targeted to the academic community and focused on teaching and learning activity. UBC has been doing this as well, but are now starting to look at implications beyond T&L and at other use cases. Has anyone created guidelines ...

RE: Operational Report Services

Posted By Jennifer Burns 11-11-2022 09:29:24 AM
Found In Egroup: CIO \ view thread
Hi Shirley, There are many different structural models and I am not sure there's a perfect one. It really depends on the institutional model. The area you would need to monitor closely is the support for the tools. While this is often closely integrated with the use and thus arguably needs to be supported ...

RE: Funding for residential bandwidth and wifi

Posted By Jennifer Burns 04-14-2022 09:59:41 AM
Found In Egroup: CIO \ view thread
Hi Shawn, I am going to assume you mean resident students vs residential customers (UBC has both). Students are charged a fee as part of housing fees which covers the full TCO of delivering the service including support, hardware, maintenance. We don't allow various bandwidth levels, just the one. ...

Examples of Higher Ed digital Transformations

Posted By Jennifer Burns 03-18-2022 05:13:45 PM
Found In Egroup: CIO \ view thread
Good Friday all! The University of British Columbia is currently in progress to develop our digital strategy and resulting roadmap. To support our work, we are seeking examples/case studies of successful digital transformations in higher education, or possibly other related industries. Would you ...