Zoë Crabtree

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Posted By Zoë Crabtree 03-31-2022 08:40:25 AM
Found In Egroup: IT Service Management
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I too would be interested in how you're structuring things Kelly!
Posted By Zoë Crabtree 11-02-2021 06:50:42 AM
Found In Egroup: IT Communications
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Count me in if there's a call to talk about this! One of my organization's pain points currently is the structure of our categories, so I really love the card sorting exercise that Stephanie shared, and I'd love to hear more about how people are managing responsibility for creating and updating KB ...