Profile

CommunityPlatform_1350x900.jpg

Mitch Pautz

Edit My Profile

My Content

1 to 12 of 12 total

ITSM service managers in HE health care

Posted By Mitch Pautz 05-13-2024 02:23:48 PM
Found In Egroup: IT Service Management \ view thread
Hi there. I am wondering if I could talk to any of you who work specifically in Higher Education health care. I am new to this part of HE and would be interested in learning about services unique to healthcare. Would you be willing to share an example of your service categories, names, and ...

May 9th event recording now available

Posted By Mitch Pautz 05-13-2024 01:23:13 PM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Thank you for attending last week's presentation on continual improvement. You can access the recording by clicking on the link below; https://sites.google.com/educause.edu/educause-cg-webpages/itsm/itsm-events?authuser=0#h.b4z85b8ill9a To learn more about our speaker ...

RE: ITSM CG presents: Continual Improvement: Oh yes, I have lots of ideas. What's next? on 5/9

Posted By Mitch Pautz 05-10-2024 07:36:00 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Just a friendly reminder in two days I will be hosting Rina Brahmbhatt who will share practical ways to get started with the most useful ITIL practice (IMO) – Continual Improvement When: May 9, 2024 11:00 AM Pacific Time (US and Canada) Topic: ITSM presents: Continual Improvement: ...

FINAL REMINDER-ITSM CG presents: Continual Improvement: Oh yes, I have lots of ideas. What's next? on 5/9

Posted By Mitch Pautz 05-07-2024 11:36:57 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Just a friendly reminder in two days I will be hosting Rina Brahmbhatt who will share practical ways to get started with the most useful ITIL practice (IMO) – Continual Improvement When: May 9, 2024 11:00 AM Pacific Time (US and Canada) Topic: ITSM presents: Continual Improvement: ...

May 2nd ITIL at Texas A&M event recording now available

Posted By Mitch Pautz 05-03-2024 06:28:30 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Here is a link to the event recording from yesterday's presentation. It was amazing to hear how Texas A&M created a whole undergrad IT track around the IT value chain. Impressive. https://sites.google.com/educause.edu/educause-cg-webpages/itsm/itsm-events?authuser=0#h.eyrl9hvoos34 ...

FINAL REMINDER : ITSM Presents: Bridging the Skills Gap: The Texas A&M ITSM Story 5/2

Posted By Mitch Pautz 05-01-2024 07:08:32 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Just a final reminder that our webinar is tomorrow. We are excited to have you join us When: May 2, 2024 12:00 PM Pacific Time (US and Canada) Topic: ITSM presents: Bridging the Skills Gap: The Texas A&M ITSM Story Please use the link below to join us tomorrow at 3 ...

RE: ITSM CG presents: Continual Improvement: Oh yes, I have lots of ideas. What's next? on 5/9

Posted By Mitch Pautz 04-30-2024 07:39:30 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues. Just a friendly reminder to join us on 5/9 @11am PDT / 2pm EDT as Rina Brahmbhatt will share on practical ways to get started with the most useful ITIL practice (IMO) – Continual Improvement Use the link below to join. Best Mitch

RE: Request for recommendation - documentation/video on how service management practices relate to each other

Posted By Mitch Pautz 04-29-2024 06:02:18 PM
Found In Egroup: IT Service Management \ view thread
Thank you Celisa. Excellence and a very comprehensive deck. Thank you for sharing. ------------------------------ Mitch Pautz ITSM manager University of California, San Francisco mitchell.pautz@ucsf.edu ------------------------------

RE: ITSM Presents: Bridging the Skills Gap: The Texas A&M ITSM Story on 5/2

Posted By Mitch Pautz 04-25-2024 09:40:51 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues A friendly reminder to block your calendars on 5/2 @12pm PDT / 3pm EDT for this event. Look forward to seeing you then

Bombardments of requests

Posted By Mitch Pautz 04-25-2024 07:09:05 AM
Found In Egroup: IT Service Management \ view thread
Dear Colleagues Please cease the number of repeat requests for Celisa's presentation. I am sure by now she has seen the request. I appreciate your help in keeping the list clutter-free. Thank you ------------------------------ Mitch Pautz ITSM manager University of California, San Francisco ...

ITSM CG presents: Continual Improvement: Oh yes, I have lots of ideas. What's next? on 5/9

Posted By Mitch Pautz 04-17-2024 06:50:00 AM
Found In Egroup: IT Service Management \ view thread
We've all been there: brainstorming brilliant ideas for personal and professional growth, only to see them get lost in the daily grind. What if you could turn those ideas into continual improvement actions and tasks that drive success for you, your team, and your entire organization? You are invited ...

ITSM Presents: Bridging the Skills Gap: The Texas A&M ITSM Story on 5/2

Posted By Mitch Pautz 04-11-2024 12:18:00 PM
Found In Egroup: IT Service Management \ view thread
Hi there, You are invited to a Zoom webinar. When: May 2, 2024 12:00 PM Pacific Time (US and Canada) Topic: ITSM presents: Bridging the Skills Gap: The Texas A&M ITSM Story Please use the link below to join the webinar: https://ucsf.zoom.us/j/98551517349?pwd=QlZZNVVhUEZWd2ttTWl4SGFDMVJVdz09 ...