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David Parker

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RE: What to tell a frustrated user

Posted By David Parker 04-05-2023 09:21:32 AM
Found In Egroup: Google Workspace \ view thread
Are they complaining that it is lost for *them* when other people open the files, or that these thighs are lost in general and no one can use them. If it's only the former, then would a simple solution be to just make a copy of each spreadsheet and share the copy, so the user retains access to the original, ...

RE: Can GMail admins direct messages from certain addresses to quarantine with copy to say counsel or public safety?

Posted By David Parker 03-23-2023 12:51:24 PM
Found In Egroup: Google Workspace \ view thread
That's an interesting question. It does not look to be possible within the same rule. You could create a rule for rerouting the messages, and also a compliance rule to quarantine them, but I'm not sure which order these would get evaluated in or whether both would work.

RE: Putting google behind SSO, any issues?

Posted By David Parker 12-05-2022 07:09:49 AM
Found In Egroup: Google Workspace \ view thread
Hi Robert, Do you have a Google Mail URL like https://mail.google.com/a/ which redirects to the SSO page when you access it?

RE: Putting google behind SSO, any issues?

Posted By David Parker 11-04-2022 07:05:44 AM
Found In Egroup: Google Workspace \ view thread
Brad, Thank you for pointing this out. I didn't know that was an option but it may come in very handy. When we moved to Google a decade ago and put it behind SSO, we wanted users to be able to use 2FA if they chose to enable it. When it didn';t work, we opened a case with Google Support and they told ...

RE: Putting google behind SSO, any issues?

Posted By David Parker 11-03-2022 08:28:38 PM
Found In Egroup: Google Workspace \ view thread
We have been using SSO since the beginning with Google, for about 10 years now. For us it was first using CAS with Shibboleth for SAML2, then moved to our on-prem WSO2 identity server. At no point have we run into any real problems with it; it does not affect Google branded mobile apps, and other clients ...

RE: Alumni accounts - Keep or Toss?

Posted By David Parker 09-29-2022 08:37:43 AM
Found In Egroup: Google Workspace \ view thread
For many years, we have allowed alumni to keep their accounts but they need to be renewed twice per year. We send notifications for 30 days prior to the account expiration, which include the link where they can log in and renew. If they don't renew then the accounts get suspended for 90 days and then ...

RE: Google Storage - Groups -OU approach

Posted By David Parker 07-25-2022 02:03:45 PM
Found In Egroup: Google Workspace \ view thread
Similar to others, we too have already gone down the path of using quotas at the OU level, and groups for overriding as needed. The real issue for us is determining what the quotas should be.

RE: Notes from Friday's Educause Community Call

Posted By David Parker 06-08-2022 12:07:12 PM
Found In Egroup: Google Workspace \ view thread
We were testing a few methods for removing access to Drive a few years ago. When we moved an account to an OU with Drive turned off, the user no longer had access to Drive but all of the data and sharing remained intact. As far as I have seen, sharing only breaks when an account is actually deleted. ...

RE: Access for those who have left the College

Posted By David Parker 06-02-2022 10:20:00 AM
Found In Egroup: Google Workspace \ view thread
Hi Joel, It used to be a struggle. We have a 90-day grace period where an account is suspended before it gets deleted, and the theory was that people would use that time to copy things to their own Drives, but in general no one did and then we'd get reports of things just suddenly disappearing when the ...

RE: Access for those who have left the College

Posted By David Parker 06-02-2022 10:02:17 AM
Found In Egroup: Google Workspace \ view thread
Hello, In our case, if an employee is terminated they immediately lose access to their Google account and its contents. Like you, we also have a policy which states that no personal data should be stored in institutional accounts, and we stick to it pretty strictly in these cases. They simply lose access ...

RE: Google pooled storage deadline

Posted By David Parker 05-03-2022 12:25:11 PM
Found In Egroup: Google Workspace \ view thread
Thanks for the info, Phil. So they're giving us an extension, but not announcing it? Awesome.

Google pooled storage deadline

Posted By David Parker 05-03-2022 12:03:32 PM
Found In Egroup: Google Workspace \ view thread
Hello, Does anyone know if Google has pushed back the go-live date for the pooled storage changes? An earlier message from one of their reps said that they would be extending the deadline due to the late release of the storage tools, but I haven't seen anything about it since then. Thanks!Dave -- Dave ...

Deleting an unmanaged YouTube account

Posted By David Parker 02-22-2022 07:54:11 AM
Found In Egroup: Google Workspace \ view thread
Hi All, We have two accounts by the same name, both "network" at our domain. One is a managed account in our Workspace domain, migrated into Google 10 years ago from our old email system like everything else. The other is an unmanaged account created specifically in YouTube prior to our migration to ...

RE: Google Person Finder

Posted By David Parker 01-13-2022 05:05:23 PM
Found In Egroup: Google Workspace \ view thread
According to the information on this page: https://support.google.com/personfinder/?hl=en#1628135 It looks like Google Person Finder provides a common data format which can be used to upload person data to make it searchable. But most importantly, it appears that only Google can turn Person Finder on ...

RE: Chosen Name and Email Accounts

Posted By David Parker 12-01-2021 09:57:53 AM
Found In Egroup: IT Support Services \ view thread
Hi Charles We do pretty much the same as you, except that people must make a request to the appropriate office (Registrar for students, HR for employees) if they want to change their preferred or legal name in our system. Preferred names are used as the display name across email and all other Google ...

RE: Google Colab

Posted By David Parker 11-30-2021 10:49:09 AM
Found In Egroup: Google Workspace \ view thread
Hello, We have actually been looking into this the last few days, because a faculty member told us he was seeing this message about Colab needing to be enabled. Basically, it's a message saying that Google will be changing the way Colab is enabled or disabled for users in the near future, but they have ...

RE: 2FA

Posted By David Parker 11-04-2021 02:09:16 PM
Found In Egroup: Google Workspace \ view thread
I haven't seen anything about Google requiring it, but it's becoming a requirement for PCI compliance and also s lot of insurance policies that cover cyber threats. We're in the early stages of a Duo rollout, and trying to see if we can get that tied into Google through our CAS SSO, or if we'll need ...

RE: "Similar name" warnings are a major annoyance

Posted By David Parker 10-25-2021 07:47:39 AM
Found In Egroup: Google Workspace \ view thread
We have everything under Spoofing and Authentication disabled, and we still get those warnings in messages when emails from vendors use our institution's name as the display name in the From line. So I would also be curious to know if there is a way to just disable this entirely based on the sender of ...