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We were also hit out of the blue on this one. Here is my question... Do users HAVE to use the Microsoft Authenticator or can they use a different Authenticator? There seems to be a big question at this point about what this all means. We want to communicate to our end users on what they should do. Obviously ...

This may have been addressed already... I have also done some research online. Has anyone implemented or currently looking at Windows Hello authentication? If so... 1. What rules did you put in place? Pin length, complexity, etc.2. What concerns did your security folks have and how did you address them? ...

I would certainly be interested in this as well!

On campus we use Remote Assistance. Off campus, we use Splashtop SOS:. https://www.splashtop.com/

I manage the Desktop Support group at our campus. We do both PC/Mac Hardware AND Software repair/support. We are a group of 6 including myself. We do this for about 2500 desktops and laptops. Matthew