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Joshua Webb

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RE: [External] GOOGLEWORKSPACE : Mystery data in Google Drive found using is:trashed

Posted By Joshua Webb 07-18-2024 10:18:53 AM
Found In Egroup: Google Workspace \ view thread
We are also near the end of our project and are working with about 500 users who are over our 100 GB storage quota, and also getting a handle on our large Shared Drives. Been working on the project since early 2021 so it's been a long time coming. Here's our project page with assorted helpful guidance: ...

RE: [External] GOOGLEWORKSPACE : Mystery data in Google Drive found using is:trashed

Posted By Joshua Webb 07-18-2024 10:08:37 AM
Found In Egroup: Google Workspace \ view thread
At the University of Washington, here's what we send users: -- Learn how to free up storage space from Google: https://support.google.com/a/users/answer/14300711?sjid=13688298496668502423-NC You can look for "unorganized files" taking up space in Google Drive: https://itconnect.uw.edu/tool ...

Mystery data in Google Drive found using is:trashed

Posted By Joshua Webb 07-01-2024 05:32:26 PM
Found In Egroup: Google Workspace \ view thread
At the University of Washington, we have at least two users who were unable to locate 1+ TB of data in their Google Drive using all of our normal recommendations (is:unorganized, empty trash, "hidden storage" in Drive settings/Manage apps, etc.). Via a support ticket (# 50610412), Google finally acknowledged ...

RE: Implications of enabling "Google Developers" additional service?

Posted By Joshua Webb 06-18-2024 06:15:19 PM
Found In Egroup: Google Workspace \ view thread
We have Google Developers set to OFF but just today have received two separate help tickets about users no longer being able to access Google Cloud documentation that they previously were able to access. Is this also what's happening to the University of California, Berkeley? Joshua Webb Productivity ...

Impact of "over quota" status on Gmail use in Google Workspace of Education?

Posted By Joshua Webb 06-03-2024 09:44:00 AM
Found In Egroup: Google Workspace \ view thread
At the University of Washington, we are implementing our 100 GB storage quota on all users on 6/11/24. Currently, we have ~1000 users who are "over quota". There have been questions from users about what happens to sending and receiving email in Gmail when their account is over quota. As a Google ...

Mystery solved: "Hidden" Google Drive storage

Posted By Joshua Webb 05-10-2024 08:39:00 AM
Found In Egroup: Google Workspace \ view thread
At the University of Washington, we had a user with well over 1 TB of storage spaced used in Google Drive but with ZERO files or files owned anywhere in her Google Drive account or trash. It was a mystery. We opened a support ticket with Google and learned about the possibility of "connected apps" ...

RE: Google WS for Education, Advice

Posted By Joshua Webb 02-20-2024 11:37:00 AM
Found In Egroup: Google Workspace \ view thread
Hi Gerry, We at the University of Washington have been undertaking what we've called the UW Google Changes project since 2021, in response to these changes. Here is our project page with our plan and documentation: https://itconnect.uw.edu/tools-services-support/software-computers/productiv ...

Using Canvas "Google Assignments LTI 1.3" WITHOUT enabling Google Assignments?

Posted By Joshua Webb 01-24-2024 03:16:00 PM
Found In Egroup: Google Workspace \ view thread
We at the University of Washington are evaluating the Canvas "Google Assignments LTI 1.3" due to the approaching end of life for the existing Canvas "Google Apps LTI" on June 30, 2024. https://community.canvaslms.com/t5/The-Product-Blog/ANNOUNCING-Collaborations-in-Canvas-A-New-Feature-in-Google/ba-p/574938 ...

RE: YouTube Channel Transfers

Posted By Joshua Webb 01-23-2024 09:22:00 AM
Found In Egroup: Google Workspace \ view thread
Hi Leah, Here's our page on using Brand Accounts: https://itconnect.uw.edu/tools-services-support/software-computers/productivity-platforms/google-productivity-platform/youtube/brand-accounts/ Cheers, Joshua Webb Productivity Platforms University of Washington

RE: Export User Calendar

Posted By Joshua Webb 02-01-2023 11:38:00 AM
Found In Egroup: Google Workspace \ view thread
In our lived experience at the University of Washington, IT groups and users that try to migrate existing calendar events & meetings between our Google and Office 365 platforms inevitably end up with a *very* broken calendar experience – meetings that come over, attendees that don't get updated when ...

RE: Google Takeout - slow ZIP downloads?

Posted By Joshua Webb 09-27-2022 06:09:00 PM
Found In Egroup: Google Workspace \ view thread
Hi Phillip, We've got a collection of tips for this scenario: https://itconnect.uw.edu/tools-services-support/software-computers/productivity-platforms/migrate-uw-google-or-uw-microsoft-content/uw-google-to-personal-google/ Joshua Webb Service Manager, Productivity Platforms University ...

RE: Sample Communication Plans for Google Workspace

Posted By Joshua Webb 09-16-2022 12:15:00 PM
Found In Egroup: Google Workspace \ view thread
At the University of Washington, our primary communication medium for what we're calling the UW Google Changes project is a website: https://itconnect.uw.edu/tools-services-support/software-computers/productivity-platforms/google-productivity-platform/uw-google-changes-project/ For folks with ...

RE: Google doc unsharable because "inappropriate". Say what?

Posted By Joshua Webb 08-15-2022 01:20:00 PM
Found In Egroup: Google Workspace \ view thread
Anecdotally, some users are reporting that clearing browser cache resolves the issue. Not sure if it's a temporary fix or not. Joshua Webb

RE: Google doc unsharable because "inappropriate". Say what?

Posted By Joshua Webb 08-13-2022 12:30:00 PM
Found In Egroup: Google Workspace \ view thread
We also started seeing that error pop up this week at the University of Washington. Joshua Webb

RE: Account Deprovisioning: Suspended accounts and data

Posted By Joshua Webb 03-08-2022 08:30:00 AM
Found In Egroup: Google Workspace \ view thread
Hi Bill, At the University of Washington, we have a UW Google Account and Data Expiration policy: https://itconnect.uw.edu/connect/productivity-platforms/google-productivity-platform/account-and-data-expiration/ We also have a guide on file ownership in Google Drive: https://itco ...

RE: Google Storage Policy Changes Coming- How are you doing?

Posted By Joshua Webb 02-01-2022 02:05:00 PM
Found In Egroup: Google Workspace \ view thread
Hi Allan, We produced a guide to help users determine file ownership in Google Drive; figured I'd pass it along: https://itconnect.uw.edu/connect/productivity-platforms/google-productivity-platform/google-drive/file-ownership/ Joshua Webb University of Washington, UW-IT