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Marla Firman

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Posted By Marla Firman 11-16-2023 03:45:13 PM
Found In Egroup: IT Support Services
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Looking to see how other institutions are managing the devices that end up being registered in Microsoft Entra (M.E.) because the individual signs in to O365 with their university username on their personal device and accepts the default of "Let my organization manage this device." (Thanks, Microsoft). ...
Posted By Marla Firman 03-21-2023 02:02:27 PM
Found In Egroup: IT Support Services
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Mark: We install Zoom using the ZoomInstallerFull.msi with a few switches. It updates for the computer. We also use SSO so maybe that's different in your environment? Marla Marla J. Firman IT System Administrator Computer Support Services 509.963.1250 marla.firman@cwu.edu
Posted By Marla Firman 01-13-2023 04:03:00 PM
Found In Egroup: IT Support Services
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We signed on with WEPA about 3 years ago for our student printing options. WEPA replaced Papercut in our computer labs. We were using Papercut and assigning credits (no actual $$) and were managing about 40 lab printers. There was lots of paper waste and misuse of the lab printers. We also determined ...
Posted By Marla Firman 12-27-2022 02:32:15 PM
Found In Egroup: IT Support Services
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Job Summary Central Washington University is recruiting an IT Customer Support - Entry to join our Computer Support Services/Service Desk and Security team in Ellensburg, Washington. This role is an important member of our team as they provide vital technology support role for the University. The role ...
Posted By Marla Firman 10-18-2022 09:43:20 AM
Found In Egroup: IT Support Services
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Careers at Central: https://www.cwu.edu/hr/careers (Search on Job ID) Job ID: 5239 IT Customer Support - Journey Location: On site – Ellensburg Campus Job Summary Central Washington University is recruiting an IT Customer Support - Journey to join our Customer Service team in Ellensburg, Washington. ...
Posted By Marla Firman 07-06-2022 02:10:11 PM
Found In Egroup: IT Support Services
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Careers at Central | Central Washington University (cwu.edu) Remote Director of Enterprise Application Support – Job ID 5036 Remote Database Developer for Information Services – Job ID 5031
Posted By Marla Firman 06-16-2022 09:05:30 AM
Found In Egroup: IT Support Services
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Regarding your question, Mike, about Computer Science labs and admin rights, I've assigned a group policy at the computer OU which allows logged in users admin rights only on those computers. They also have Deep Freeze, so the students can't mess up anything as it sets everything back on reboot. Marla ...
Posted By Marla Firman 05-03-2022 02:27:23 PM
Found In Egroup: IT Support Services
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We transitioned away from PaperCut for our student computer labs a few years ago and went with WEPA kiosks https://www.wepanow.com/ We've been happy with the transition because the burden was removed from internal IT support (server, driver updates, etc.) It took a little while for our students to ...
Posted By Marla Firman 04-26-2022 02:12:26 PM
Found In Egroup: IT Support Services
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Our position titles are based on the State of Washington Dept of Personnel. You can find those here: Job classes and salaries | Office of Financial Management (wa.gov) Those of us who administer Jamf and MECM/Intune, labs and VMs are all in the classified IT System Administrator – Journey series. ...