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Jim - A number of years ago, we looked at this and realized that it was not worth the frustration of collecting money back for repairs as the annual cost was less than $5,000 per year. However, we do charge the department/offender after the first time if we see a pattern. We had looked at the ...

Good Morning - I have two job postings but not a diverse group of applicants. Please share the below links if you know anyone looking for an onsite position in Montclair, New Jersey. Clinical IT Support Specialist (AFT Union) - Reporting to the Director of Computing Labs Engineering and working alongside ...

Jennifer- I would be interested to know what MDM you are using to manage. We currently use Jamf for Macs but have not set anything up on the Windows side. Best, Summer ------------------------------ Summer Jones Assistant Vice President, Technical Support Services Montclair State University --- ...

We have had our Director position open since last Summer but have not found the right fit. If you know someone interested, please have them apply. Candidate definitely needs to be a self-starter that can lead a team with a mixed bag of strengths. Position is 3 days onsite and 2 days remote. Workday ...

Good Afternoon- We are looking at the security on our Campus libraries research and kiosk machines that are used by external patrons without University credentials. Currently, the machines were set to automatically log in with a generic accoun. We would like to switch that model so that it is more secure ...

Will, Thanks. Our issues in the past few weeks have gotten so bad with Zoom that we had been thinking of going to teams. We are doing more troubleshooting though to see if we can narrow down the root cause. Best, SummerSummer R. Jones Assistant Vice President Technical Support Services Division of ...

Good Afternoon- Over the past two weeks, our campus community has been having tremendous issues with Zoom both wired and wireless from campus or remotely. When we look at the Zoom status page, during those times we are not seeing any issues. The team has also reached out to Zoom directly and done speedtests ...