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All, I have been working through a very challenging situation where a faculty member is being pervasively harassed online. The harasser appears to be a professional group and is very savvy to use methods that are not traceable (e.g., communicating hateful messages to outside organizations using ...

I would like to connect with an institution that is mature in its use of Microsoft eDiscovery and learn about best practices for legal hold processes and data retention, etc. Please let me know if your school currently uses these tools with your O365 email services and willing to connect and compare ...

All, American University is working to enhance our technology policies and, specifically, would like to further detail expectations for account lifecycles (e.g., use of student email after graduation, alumni accounts, and the associated data storage and retention implications). Our current policy ...

Happy Friday, I am doing some research on potential platforms that can be leveraged to improve internal communication institution wide. I know that this group is focuses on communication of IT subject matter, but wanted to ask if there are some platforms in use that help to facilitate internal communications ...

All, American University is performing initial analysis on the strategy and effort to migrate to a new web content management platform. If you have recently completed a migration to a new platform, or have a migration in progress, I would appreciate the opportunity to speak with you about your institution's ...