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Tina Meier

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Posted By Tina Meier 12-18-2023 08:39:37 AM
Found In Egroup: IT Procurement and Supplier Management
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Marg I am curious to hear what others are going to do with the under 18. We're reviewing how to incorporate into our current Microsoft 365 processes. There appears to be oddities and I'm trying to put together a matrix to help gain an understanding. Copilot (Formerly known as Bing Chat Enterprise) ...
Posted By Tina Meier 11-03-2023 08:50:00 AM
Found In Egroup: AI
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Good Morning Interesting article today in Financial Times https://www.ft.com/content/3b3845b0-0102-47a0-ba58-03ef4d5b69da . This almost sounded like SkyNet taking over in the old Terminator movies. There are some repetitive jobs which would benefit and also improve customer service. How do we navigate ...
Posted By Tina Meier 09-19-2023 07:31:00 AM
Found In Egroup: Project Management
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Good Morning We have begun a Proof of Concept for Get Mobile ID. Our support team is concerned about individuals who do not have a smart phone. What backup plans did you have? I would appreciate any lessons learned and feedback from any institutions who have implemented it. Thanks Tina ...
Posted By Tina Meier 09-14-2023 07:26:00 AM
Found In Egroup: Enterprise, Business, and Technical Architects
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Good Morning We're developing a consistent framework for Proof of Concepts within our service teams. In the past we have had problems receiving feedback from external areas on these POCs. Could you please share strategies or documentation for receiving feedback? If you have any other lessons learned, ...
Posted By Tina Meier 08-21-2023 01:53:12 PM
Found In Egroup: IT Procurement and Supplier Management
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Marg In your conversation with Microsoft, could you find out what happens if we opt out? What will Microsoft do within our tenant. We're trying to define the pros/cons. We're wondering if any of the scanned data (via their model) will leave the tenant. Thanks Tina Tina Meier IT Director ...
Posted By Tina Meier 08-16-2023 09:39:06 AM
Found In Egroup: Microsoft Tools in Education
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Good Morning We have had a model with Instructure Canvas support where students and faculty are able to contact Instructure's Tier 1 support and we only get tickets escalated to us which are specific to our campuses. This model has worked well especially for how to use Canvas tickets. We are considering ...
Posted By Tina Meier 12-09-2022 03:34:09 PM
Found In Egroup: IT Service Management
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Last year we contracted with Passion IT. We had multiple virtual classes and provided the entire organization with the training. Each class attendee received an associated exam voucher with the ability to retake the exam. They provided additional training if you had to re-take. Here's the information. ...
Posted By Tina Meier 09-14-2022 11:07:00 AM
Found In Egroup: Microsoft Tools in Education
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Good morning We're reviewing telephony services and would like to locate universities who have implemented Microsoft Teams. We have some questions on SIP integration, 911 services, and many other implementation questions. If you have implemented Teams, would you be willing to share your service ...
Posted By Tina Meier 07-26-2022 09:27:37 AM
Found In Egroup: Project Management
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Good morning Our university is working on a RFP for a new risk management information system to be used by the University's Risk Management office. There is interest in a product called Origami https://www.origamirisk.com/products/risk-management-information-system-rmis . Does anyone use this solution, ...
Posted By Tina Meier 05-12-2022 12:36:31 PM
Found In Egroup: Network Management
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Hello Oklahoma State University has a new Director position open on the Leadership Team. If you or someone you know would make a great strategic leader, please share this open position. Link to Position https://okstate.csod.com/ats/careersite/JobDetails.aspx?site=8&id=11451 Thanks Tina --------- ...
Posted By Tina Meier 02-24-2022 01:38:56 PM
Found In Egroup: IT Communications
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We did this several years ago. We moved to Omni Update in a hosted environment. About 85% of all OSU's websites are in the same hosted solution. Let me know if you have questions. Regards Tina Tina Meier IT Director Oklahoma State University 405-744-9375 tina.meier@okstate.edu
Posted By Tina Meier 12-07-2021 05:06:25 PM
Found In Egroup: Instructional Technologies
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Good evening We have tried to set up internal operational monitoring for our Canvas environment and haven't come up with a good solution. Today's AWS outage brought to light the need for more onsite monitoring tools. Do any of your institutions have 24x7 monitoring in place outside of Instructure's ...
Posted By Tina Meier 12-06-2021 04:19:00 PM
Found In Egroup: Cybersecurity
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Hello We're beginning a project to develop business requirements for a Request for Information for an end user Zero Trust Architecture framework. Besides Cisco, Meraki, and Aruba, does anyone have suggested vendors for our RFI preferred vendors list? For institutions who have implemented a solution, ...
Posted By Tina Meier 09-21-2021 01:38:31 PM
Found In Egroup: IT Service Management
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How did you decide who would be owner of the ITIL practices like asset management, configuration management, change management, etc.? Do you have the practice owner lead process improvement projects or have a separate PM? Appreciate the feedback. Tina Meier IT Director Oklahoma State University ti ...