Posted By
Celisa Manly
01-17-2024 09:36:16 PM
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Egroup:
IT Service Management
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Hi Tammy, NAU has been maintaining a CMDB in our ITSM tool, ServiceNow, for several years. My experience is that – regardless of the technology you've adopted – some things are consistent whether you use ServiceNow, TeamDynamix, Cherwell, or any other tool. First, it's important to establish governance, ...
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