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RE: Migration from ADFS to Google SAML/OAuth end user communication

Posted By Brad Christ 05-01-2024 01:41:05 PM
Found In Egroup: Google Workspace \ view thread

We went a different direction (Shib to Entra), but here's some of the information from the communication we sent out: https://support.ewu.edu/support/solutions/articles/10000082392 and https://support.ewu.edu/support/solutions/articles/10000082393 We sent multiple emails before and after the change. ...

RE: PII in Emails

Posted By Brad Christ 04-18-2024 01:41:46 PM
Found In Egroup: Google Workspace \ view thread

Yes, it's called Data Protection and applies to a few of the core services including Gmail and Drive: https://support.google.com/a/answer/9367624?hl=en&sjid=7763218688244752766-NC#zippy=%2Cindex-of-compliance-options Brad Christ | Associate Vice President for Information Technology Chief Information ...

RE: Policy for lost or broken equipment

Posted By Brad Christ 03-01-2024 09:05:31 AM
Found In Egroup: CIO \ view thread

Students are charged repair and/or replacement fees for broken equipment. We partner with our library for checkout services and they manage the fee charges, which are placed on the student's account. We require warranty coverage on purchased machines and encourage accidental damage protection. We do ...

RE: ArcGIS Pro virtualization

Posted By Brad Christ 02-07-2024 11:43:52 AM
Found In Egroup: CIO \ view thread

Hi Eric, We use AWS AppStream to virtualize ArcGIS. We have a separate fleet setup, since it requires additional resources beyond what we normally allocate to our virtual lab. Aside from slow startup speeds, AppStream has been performant for us. We could fix the startup issue with more active instances, ...

RE: Google vs M365 Comparison

Posted By Brad Christ 01-19-2024 03:58:10 PM
Found In Egroup: Google Workspace \ view thread

We are primarily an M365 school, but we do provision, and pay for, Google accounts (calendar and Gmail are disabled). Disabling the former avoids the problem someone mentioned about interoperability between Exchange and Google Calendar events. Supposedly, Google Calendar will now generate email events ...

RE: User Interest Survey?

Posted By Brad Christ 10-23-2023 08:38:11 PM
Found In Egroup: IT Procurement and Supplier Management \ view thread

Hi Emily, I've done this a couple of times, but under the aegis of a committee. In the survey, we tried to be clear that we were just gauging interest, not making any promises. That said, and as someone else mentioned previously, this does result in some folks thinking that it's a foregone conclusion ...

RE: Google Ads

Posted By Brad Christ 10-16-2023 11:11:52 AM
Found In Egroup: Google Workspace \ view thread

Hi Allan, Yes, we created a Google group and assign selected staff from Marketing and our Bookstore into it. The service is only enabled for that group. From the user perspective, the service is easy to use and requires no support from IT. Google has live support options for ads customers, so if do ...

RE: Office of CIO Procurement Approval

Posted By Brad Christ 07-21-2023 09:28:32 AM
Found In Egroup: IT Procurement and Supplier Management \ view thread

We do: https://inside.ewu.edu/policies/knowledge-base/ewu-204-07-shipping-and-receiving/ 3.3 Information Technology, Software, and Cloud-Based Software Any information technology, software or software-as-a-service agreement (i.e. cloud-based services), including 'scroll and click' software, subscription, ...

RE: Student Emails

Posted By Brad Christ 05-31-2023 01:27:17 PM
Found In Egroup: CIO \ view thread

It's certainly tempting to get out of the student email business, but it creates another set of problems. For example, how do ensure/guarantee delivery of important university messages to a third-party email address? It's one thing to say that your institution isn't responsible for delivery, but what ...

RE: Cybersecurity Insurance: Where are we headed?

Posted By Brad Christ 05-05-2023 02:55:12 PM
Found In Egroup: CIO \ view thread

Self-insurance means you just pay up yourself instead of carrying a policy from a third-party. Fairly common for public and state bodies, less so for private institutions in most circumstances. Brad Christ | Associate Vice President for Information Technology Chief Information Officer EWU Information ...

RE: Disable Automatic Forwarding

Posted By Brad Christ 04-13-2023 03:56:37 PM
Found In Egroup: Google Workspace \ view thread

1. Have you made a decision to disable this in recent years ? Did you get much push-back from customers ? Do you make any exceptions ? 2. Have you decided to keep it enabled ? If so, what was the rationale ? Do you still advise against forwarding ? No, we initially didn't allow it. So, instead, ...

RE: Cheapest storage options for users?

Posted By Brad Christ 03-17-2023 10:26:04 AM
Found In Egroup: Google Workspace \ view thread

The "cheapest" option is OneDrive through Office 365, if you are already licensed. Microsoft is considerably more generous per account than Google. Box increased their prices and dropped unlimited storage a few years ago. The archives aren't around anymore, but there was a large migration away from ...

RE: Dean College - Migration from Microsoft to Google

Posted By Brad Christ 02-16-2023 09:24:26 AM
Found In Egroup: CIO \ view thread

Hi Darrell, While I haven't been through this particular scenario, I have been through a migration to Google from a legacy email system and a Microsoft to Microsoft tenant collapse. You'll need to license a conversion tool, especially in this case. Can you do it with "free" tools? Sure, but it will ...

RE: Replacement for Campus Labs

Posted By Brad Christ 10-14-2022 01:25:17 PM
Found In Egroup: CIO \ view thread

We are in the midst of implementing CampusGroups: https://www.campusgroups.com/product/home/ We performed a full RFP and they were the most compelling vendor to respond. Our Student Affairs folks are very excited to replace our current solution. Once upon a time, we were OrgSync customers. Brad Christ ...

RE: Duo Sanctions - What are folks in the community doing?

Posted By Brad Christ 05-03-2022 02:19:36 PM
Found In Egroup: CIO \ view thread

Hey Matt, We have not gotten the type of pushback you describe, but we try to work with folks who are going to countries subject to US export controls. If it helps, here's our policy: https://inside.ewu.edu/policies/knowledge-base/ewug-201-10-export-control/ Since the Duo app (and physical security ...

RE: IBM SPSS Products

Posted By Brad Christ 04-20-2022 09:11:02 AM
Found In Egroup: IT Procurement and Supplier Management \ view thread

Hi Mark, Sadly, you can't search the archives anymore, but a popular SPSS reseller has been Crayon: https://www.crayon.com/us/ Brad Christ | Associate Vice President for Information Technology Chief Information Officer EWU Information Technology 410 Eagle Ln ▪ 102C Huston Hall ▪ Cheney, WA ...

RE: Course Evaluation Software Options?

Posted By Brad Christ 03-02-2022 08:54:16 AM
Found In Egroup: IT Procurement and Supplier Management \ view thread

We use EvaluationKit. It was selected by a faculty committee after looking at other products like Explorance Blue and IASystems. EvaluationKit integrates nicely with Canvas and has been well received. We licensed it just as the pandemic was unfolding. The timing could have not been better. Prior ...

RE: COVID Proof of Vaccine - Systems you are using

Posted By Brad Christ 11-04-2021 08:56:28 AM
Found In Egroup: CIO \ view thread

We use Med+Proctor Pros: Integrates with SAML and they do have data import/export options. Brad Christ | Associate Vice President for Information Technology Chief Information Officer EWU Information Technology 410 Eagle Ln ▪ 102C Huston Hall ▪ Cheney, WA 99004 [p] 509.359.2099 brad.christ@ewu.edu ...

RE: Question about outsource support for ERP system Banner

Posted By Brad Christ 10-15-2021 09:38:02 AM
Found In Egroup: CIO \ view thread

I would be happy to discuss our experience, feel free to contact me directly off-list. Brad Christ | Associate Vice President for Information Technology Chief Information Officer EWU Information Technology 410 Eagle Ln ▪ 102C Huston Hall ▪ Cheney, WA 99004 [p] 509.359.2099 brad.christ@ewu.edu ...

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