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Erin Fryer

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RE: EMMA & Workday

Posted By Erin Fryer 01-11-2024 09:45:34 AM
Found In Egroup: IT Communications \ view thread
Hi Ellen! I remember meeting you at Educause this past year in Chicago :) Good to hear from you. It started as rumblings here as well. Modernizing our campus technology is a key strategic initiative for our CIO and our president. We knew we would be moving our ERP to a cloud-based, SaaS approach, ...

RE: EMMA & Workday

Posted By Erin Fryer 01-05-2024 08:10:01 AM
Found In Egroup: IT Communications \ view thread
Thanks Nancy! I remember meeting you at Educause and chatting about this briefly. I will reach out via email. Thank you! ------------------------------ Erin K. Fryer Director of Communications & Engagement William & Mary ------------------------------

RE: EMMA & Workday

Posted By Erin Fryer 01-05-2024 07:18:09 AM
Found In Egroup: IT Communications \ view thread
Hi Alexis! I would love to connect. I will reach out via email. Thank you! ------------------------------ Erin K. Fryer Director of Communications & Engagement William & Mary ------------------------------

RE: EMMA & Workday

Posted By Erin Fryer 01-05-2024 07:17:15 AM
Found In Egroup: IT Communications \ view thread
Thanks, Sheri! Can you please send me your email address so we can connect? ------------------------------ Erin K. Fryer Director of Communications & Engagement William & Mary ------------------------------

EMMA & Workday

Posted By Erin Fryer 01-04-2024 01:48:00 PM
Found In Egroup: IT Communications \ view thread
Happy New Year, IT Communicators! Here at William & Mary we are embarking on two big projects this year. The beast, of course, is kicking off a project to move to a new ERP (it's looking like going from Banner to Workday, nothing finalized yet). I am looking to connect with other IT communicators who ...

RE: Who's going to EDUCAUSE?

Posted By Erin Fryer 10-10-2023 08:57:32 AM
Found In Egroup: IT Communications \ view thread
Hi Nancy + everyone! I was so happy to find this thread because I came here to ask the very same thing. I will be at the community group meetup and would love to make tomorrow a communications-focused day. I have a dumb question but haven't fully explored the conference space here because I wasn't ...

RE: Internal Communication - How do you do it?

Posted By Erin Fryer 03-13-2023 07:42:55 AM
Found In Egroup: IT Communications \ view thread
Thanks, Nancy! For the newsletters, how do you all develop and manage those? Is it University Communications who is building the newsletters and sending them out weekly, and people around campus (like IT, HR) submit content for it? Or is IT managing it? ------------------------------ Erin Fryer IT ...

RE: Internal Communication - How do you do it?

Posted By Erin Fryer 03-13-2023 07:38:07 AM
Found In Egroup: IT Communications \ view thread
Thank you for the reply! We use all of the same channels, but the Zoom tip is something we have not tried yet. Adding that to our toolkit! Thanks! ------------------------------ Erin Fryer IT Communications Manager The College of William & Mary ------------------------------

Enterprise Newsletter Tool?

Posted By Erin Fryer 03-10-2023 01:53:00 PM
Found In Egroup: IT Communications \ view thread
Anyone have a tool that they offer for their whole campus to have the ability to create and send newsletters? We currently have people siloed all over campus and using different services (Mailchimp, Constant Contact, etc) and we would like everyone to have the ability to log into a tool offered by the ...

Internal Communication - How do you do it?

Posted By Erin Fryer 03-10-2023 01:51:00 PM
Found In Egroup: IT Communications \ view thread
Hi folks! I am curious what channels everyone is using to reach your internal campus audience (fac, staff, students). This does not have to be IT specific (though I would love to hear that as well) but I am asking both as an IT communicator as well as someone who sits on an internal communications modernization ...

RE: Promo items for students

Posted By Erin Fryer 03-10-2023 01:37:51 PM
Found In Egroup: IT Communications \ view thread
We actually just ordered some the other day. I asked my intern what she likes in terms of giveaways and she suggested chapstick and sunglasses. So, we did chapstick (round lip balms like Eos, if you're familiar with those), sunglasses, and we also did some Silipints which are very cool and fun (silicone ...

Services Page

Posted By Erin Fryer 10-27-2022 02:23:45 PM
Found In Egroup: IT Communications \ view thread
Is anyone particularly proud of their services webpage? We are working on a web redesign project and I am looking for some success stories and inspiration. ------------------------------ Erin Fryer IT Communications Manager William & Mary ------------------------------

Project Roadmap?

Posted By Erin Fryer 09-20-2022 09:40:32 AM
Found In Egroup: CIO \ view thread
Hello all - We are looking to create a project roadmap to have a visual way for our CIO to show our President and Cabinet what our team is working on. We are currently building it manually in PowerPoint but I am wondering if anyone has any software they use to build theirs, and if anyone is particularly ...

Project Roadmap?

Posted By Erin Fryer 09-19-2022 02:00:22 PM
Found In Egroup: IT Communications \ view thread
Hi all! Does anyone have a project roadmap they are particularly proud of or a software you use and would recommend? We are in the beginning phases of building something visual to present to our President and Cabinet about the projects we have going on in IT. As you can imagine, there are A LOT. We ...

RE: Outage Status Pages

Posted By Erin Fryer 09-08-2022 02:29:17 PM
Found In Egroup: IT Support Services \ view thread
We just launched our new page using statushub.io yesterday and are very happy with it so far. We did a lot of research leading up to this change, and this covered all of our bases at a reasonable cost. Check it out: itstatus.wm.edu ------------------------------ Erin Fryer IT Communications Manager ...

Survey incoming students about technology needs & challenges?

Posted By Erin Fryer 03-30-2022 09:33:41 AM
Found In Egroup: IT Communications \ view thread
Hi there - I am working on a survey for incoming students to help us gauge their technology and software needs and challenges. I am curious if anyone does anything similar and might be able to share what questions you're asking? ------------------------------ Erin Fryer IT Communications Manager William ...

What are you using for your System Status page?

Posted By Erin Fryer 01-13-2022 01:28:10 PM
Found In Egroup: IT Communications \ view thread
We are currently using a homegrown system for our System Status page that no longer meets any brand guidelines and isn't automated in any way. Curious what others are using? What we currently have was free (minus resource hours) so there is not a big budget for this. Do you like what you are using? ...

Communications "Decision Tree"

Posted By Erin Fryer 01-10-2022 08:31:06 AM
Found In Egroup: IT Communications \ view thread
Good morning, all! I am working on developing something along the lines of a "Communications Decision Tree" for our entire IT department to have on hand and help guide them when any type of communications needs to be made (large or small). I realize that is somewhat vague, but we are still in the early ...

RE: Internal Communication Platforms

Posted By Erin Fryer 01-10-2022 08:22:27 AM
Found In Egroup: IT Communications \ view thread
Hi Andrea! I have been playing around in Sharepoint to see how we might use it for our IT Communications. I'd love to take you up on your offer for a demo if it still stands!

RE: IT Social Media Strategy

Posted By Erin Fryer 01-04-2022 12:02:19 PM
Found In Egroup: Social Media \ view thread
Thank you, Stan! This is incredibly helpful. I am also in the Communications CG so I will post this there as well, thanks for the tip! We're currently using Facebook (mostly for internal updates), Twitter (system status, general updates/announcements) and Instagram (students). The follower count is ...