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Joe McLain

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RE: Jenzabar J1 & Softdocs

Posted By Joe McLain 04-25-2024 01:17:14 PM
Found In Egroup: CIO \ view thread
Hi, Brandi! We have random one-off solutions that aren't truly enterprise grade and were departments' desperate solutions when IT was seen more as a utility than a strategic asset here. The most important incentive from my perspective to look principally at Softdocs is that they appear to be integrated ...

Jenzabar J1 & Softdocs

Posted By Joe McLain 04-24-2024 08:55:00 AM
Found In Egroup: CIO \ view thread
Good morning! If you use J1 and Softdocs and wouldn't mind sharing your thoughts and letting me pick your brain a bit, will you please contact me off list (joe@bvu.edu)? We're on J1 now and Softdocs is coming and I'm very leery about the approach the institution is taking. I'd like to get some ...

RE: Microsoft Teams Calling

Posted By Joe McLain 07-13-2023 03:02:41 PM
Found In Egroup: CIO \ view thread
Hi, Mark! We just finished our migration from Cisco to Teams Voice a couple weeks ago. We'd be happy to set up time to chat with you about how things went and some of the gotchas we encountered. Live well, laugh often, and strive to act in service to others in all you do – Joe. Joseph McLain ...

Developing a vision of the future

Posted By Joe McLain 06-27-2023 09:24:00 AM
Found In Egroup: Network Management \ view thread
Good morning, EDUCAUSE! We're at the point where we really need to rearchitect our network. It's not "bad" per se, but it's the network we built in the 1980s that has had systems thrown into whatever VLAN made sense at the time, had something bolted on here or there when it made sense, etc. It's ...

Developing a vision of the future

Posted By Joe McLain 06-27-2023 09:23:00 AM
Found In Egroup: Wireless Local Area Networking \ view thread
Good morning, EDUCAUSE! We're at the point where we really need to rearchitect our network. It's not "bad" per se, but it's the network we built in the 1980s that has had systems thrown into whatever VLAN made sense at the time, had something bolted on here or there when it made sense, etc. It's ...

RE: ID Card process ownership and management

Posted By Joe McLain 03-20-2023 07:35:44 AM
Found In Egroup: Small Colleges \ view thread
We're in the same situation as Westmont. IT does the printing but nothing more than that. If someone loses a card, they pay their replacement fee and the Business Office and bring us the receipt. When a new card is issued, folks have to walk over to Campus Security to get it programmed. It's very inefficient ...

RE: Accessibility technology for hard of hearing folks

Posted By Joe McLain 02-22-2023 08:19:06 AM
Found In Egroup: CIO \ view thread
Updating the group in case others are interested, we found the following solution which is simple and elegant. It's a little box that sits under the receiver for a wireless mic. One plugs into the other via XLR and the Listen Everywhere box pushes the signal out via our wireless network. Anyone can download ...

RE: Accessibility technology for hard of hearing folks

Posted By Joe McLain 02-20-2023 09:50:28 AM
Found In Egroup: IT Accessibility Community \ view thread
Thanks to all for your insight and suggestions on this topic. Much appreciated! Live well, laugh often, and strive to act in service to others in all you do – Joe. Joseph McLain Chief Information Officer Information Technology Services & Support joe@bvu.edu Office: 712.749.2386 610 West ...

Accessibility technology for hard of hearing folks

Posted By Joe McLain 02-13-2023 11:58:00 AM
Found In Egroup: IT Accessibility Community \ view thread
Good afternoon, EDUCAUSEians! We're looking for a solution to help our students and employees who are hard of hearing. We're not looking for captioning or sign language options, but for something to reduce the "clutter" and help folks more easily hear the speaker in the specific space they are in. ...

Accessibility technology for hard of hearing folks

Posted By Joe McLain 02-13-2023 09:22:00 AM
Found In Egroup: CIO \ view thread
Good morning, EDUCAUSEians! We're looking for a solution to help students and employees who are hard of hearing. We're not looking for captioning, etc, but for something to help cut out "clutter" and help them to hear the speaker in the specific space they are in. Whether it's students in a classroom ...

RE: Onedrive synchronization and FERPA data on personal devices

Posted By Joe McLain 01-12-2023 02:03:26 PM
Found In Egroup: Cybersecurity \ view thread
Sorry for the delay in responding, Shannon. I'm addressing this here at BVU and my approach is a pragmatic one. If employees feel that it's necessary to have data on personally owned devices, they can dump into their personal cloud storage or something and then I have a bigger problem. Instead, I'm encouraging ...

RE: CIO: Reusing email addresses

Posted By Joe McLain 11-21-2022 08:05:32 AM
Found In Egroup: CIO \ view thread
First off, I want to give a huge shout out to Katharina for asking this question as it's something that's been plaguing us as well. I look forward to the day when third-party companies offer full SSO and no longer ask for email address lists from us. I appreciate the conversation about not recycling ...

Soft phones

Posted By Joe McLain 11-21-2022 08:00:02 AM
Found In Egroup: CIO \ view thread
Good morning! For those of you who've gone down the Teams Voice path, how are you dealing with personal headset considerations? For folks with offices, a phone call is just like a remote meeting. For folks in cubicles who don't currently join meetings, moving to a soft phone means that either they ...

Recruiting: Director of User Services & Support

Posted By Joe McLain 10-19-2022 02:11:05 PM
Found In Egroup: Small Colleges \ view thread
We're hiring! BVU needs someone who wants to make a difference in the world by helping our students achieve greatness. This is an opportunity for more than a job; it's a calling to deliver the future to those we serve. We have just finished a migration to Microsoft Intune and are looking to continue ...

Recruiting: Director of User Services & Support

Posted By Joe McLain 10-19-2022 02:10:35 PM
Found In Egroup: IT Support Services \ view thread
We're hiring! BVU needs someone who wants to make a difference in the world by helping our students achieve greatness. This is an opportunity for more than a job; it's a calling to deliver the future to those we serve. We have just finished a migration to Microsoft Intune and are looking to continue ...

Recruiting: Director of User Services & Support

Posted By Joe McLain 10-19-2022 02:07:40 PM
Found In Egroup: Young Professionals \ view thread
We're hiring! BVU needs someone who wants to make a difference in the world by helping our students achieve greatness. This is an opportunity for more than a job; it's a calling to deliver the future to those we serve. We have just finished a migration to Microsoft Intune and are looking to continue ...

Employee directories

Posted By Joe McLain 02-08-2022 06:43:55 AM
Found In Egroup: CIO \ view thread
Good morning, EDUCAUSEians! We need to replace the system we have for publishing employee directory information to our campus website. We have a system that pulls from AD and presents it, so the information is always live and self-maintaining. That's the good news. I'm guessing it was pretty cutting ...

RE: CMS for websites

Posted By Joe McLain 02-02-2022 02:12:37 PM
Found In Egroup: Small Colleges \ view thread
Throwing out a blanket "Thank you" to those who've responded. Much appreciated! Live well, laugh often, and strive to act in service to others in all you do – Joe. Joseph McLain Chief Information Officer | Information Technology Services office: 712.749.2386 610 West 4th St. Storm Lake, ...

CMS for websites

Posted By Joe McLain 02-01-2022 12:26:47 PM
Found In Egroup: Small Colleges \ view thread
Good afternoon! Our websites are currently sitting in Drupal but University Marketing & Communications (they own the websites) is less than enthusiastic about it. They'd like to evaluate other solutions but this is something we don't have a lot of experience with. Would you mind sharing your solution ...

RE: Student Information Systems

Posted By Joe McLain 01-07-2022 07:36:21 AM
Found In Egroup: Small Colleges \ view thread
Here at Buena Vista University we migrated from Jenzabar CX to Jenzabar One last October. Live well, laugh often, and do great things for others every day – Joe. Joseph McLain Chief Information Officer | Information Technology Services office: 712.749.2386 610 West 4th St. Storm Lake, Iowa ...