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David Tod

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RE: Phishing through file sharing

Posted By David Tod 03-24-2023 10:02:22 AM
Found In Egroup: Google Workspace \ view thread
A Word file that looks like a failed Duo authentication that directs to form asking for username and password. David -- David Tod (He/him/his) IT Analyst Virginia's Community Colleges

Phishing through file sharing

Posted By David Tod 03-24-2023 07:55:00 AM
Found In Egroup: Google Workspace \ view thread
A number of our users are being phished through file sharing which Google's tools seems to have missed. I've opened a ticket, but we don't seem to have any tools that allow us to block the problem file. Any suggestions? Thanks ------------------------------ David Tod Information Technology Analyst ...

RE: Messages Sent to a Group w/o Using BCC

Posted By David Tod 02-01-2023 01:40:02 PM
Found In Egroup: Google Workspace \ view thread
I don't believe it's in every edition. Not in Fundamentals. https://support.google.com/google-workspace-individual/answer/11243118?hl=en#zippy=%2Cbefore-you-start ------------------------------ David Tod Information Technology Analyst Virginia Community College System ------------------------------

RE: Best Practices for Third-party email service providers / SPF and DKIM

Posted By David Tod 12-09-2022 08:13:32 AM
Found In Egroup: Google Workspace \ view thread
This is what DMARC is for. For example, here's how to set it up with Constant Contact. We worked with a third-party vendor to work through our DMARC deployment and validation. ------------------------------ David Tod Information Technology Analyst Virginia Community College System ----------------- ...

RE: creating and deleting admitted student accounts

Posted By David Tod 12-07-2022 09:36:00 AM
Found In Egroup: Google Workspace \ view thread
Same problem here, except we have no admissions fee! We have had to implement a host of mechanisms to try to keep this under control and it's an ongoing battle. Other reasons fake applicants have include financial aid fraud, but also access to discounts or free services like Amazon Prime or Adobe or ...

RE: Extra Directory Information

Posted By David Tod 12-06-2022 11:46:11 AM
Found In Egroup: Google Workspace \ view thread
I've been puzzling and looking all over the place for this, and finally found this thread that pointed me in the right direction. Based on that thread and my own ticket, Google Support is clearly unaware of this dependency. On a user's profile at https://myaccount.google.com/profile the sections called ...

RE: Extra Directory Information

Posted By David Tod 11-29-2022 12:44:16 PM
Found In Egroup: Google Workspace \ view thread
Interesting! Wondering if it's a license/edition thing? We're on Fundamentals. ------------------------------ David Tod Information Technology Analyst Virginia Community College System ------------------------------

Extra Directory Information

Posted By David Tod 11-29-2022 11:49:00 AM
Found In Egroup: Google Workspace \ view thread
When I (as a workspace for edu admin) go to https://myaccount.google.com/profile?continue=https%3A%2F%2Fmyaccount.google.com%2Fpersonal-info, I have five blocks: Basic Info Organization info Contact info About Work & education When I do this with a personal gmail.com account, I have four (Organization ...

RE: Workflow/Process Automation in Google

Posted By David Tod 09-27-2022 10:17:35 AM
Found In Egroup: Google Workspace \ view thread
If they want to stay in the Office365 context, MS Power Automate (formerly MS Flow) has many integrations to Google. I'm not 100% sure what the Google corollary is to a tool like that. AppSheet is a Google product now and might be useful. I'd agree that Apps Script is a useful add-on to most Google ...

RE: Incident and change visibility, and communications

Posted By David Tod 08-11-2022 10:23:06 AM
Found In Egroup: IT Service Management \ view thread
Thank you, Anthony. Much appreciated. ------------------------------ David Tod Information Technology Analyst Virginia Community College System ------------------------------

Incident and change visibility, and communications

Posted By David Tod 08-05-2022 09:11:19 AM
Found In Egroup: IT Service Management \ view thread
We are a multi-college system and often people from different colleges have the same question, or want to chime in on other tickets, even if only with a "me too". Our security configuration prevents this, and there's a sense that people can end up filing tickets unnecessarily. There's also a sense that ...

Rename and organize docs, slides, sheets template gallery

Posted By David Tod 06-09-2022 07:33:16 AM
Found In Egroup: Google Workspace \ view thread
Are there any tools to manage an institution's Template Gallery? There don't appear to be, and even when someone submits something, options are limited. I guess the best you can do is make a copy and submit a copy of a document in a standard form (e.g. naming convention, etc.) Do others actively manage ...

RE: Finding pirated content on shared drives belonging to your institution

Posted By David Tod 02-02-2022 11:40:12 AM
Found In Egroup: Google Workspace \ view thread
Absolutely. We had this issue a couple of years ago and had to lock things down as a result. We deleted several petabytes when we realized. I also unsuccessfully attempted to alert another EDU institution whose accounts the shared drives were also being shared with. A simple UI way is to look at your ...

RE: Moving alumni to separate domain

Posted By David Tod 10-13-2021 09:22:24 AM
Found In Egroup: Google Workspace \ view thread
Joel, We have been actively monitoring high usage accounts for a number of years because of abuse due to our open access nature, so there are a number of things that we do. In the UI, under Reports > User Reports > Apps usage, add a filter for "Total storage used (MB) > 1000000" or whatever threshold ...

RE: Moving alumni to separate domain

Posted By David Tod 10-13-2021 07:49:14 AM
Found In Egroup: Google Workspace \ view thread
This has been an enlightening conversation. In our case we have alumni with current users, but in a separate OU, but I want to highlight that not all institutions are traditional 4 and done. Our students and employees move in and out of alumni status all the time and may take classes with us for many ...