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Nick Roberts

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RE: IPaaS

Posted By Nick Roberts 03-14-2023 12:52:58 PM
Found In Egroup: Small Colleges \ view thread
Hi Folks! Davidson implemented SnapLogic in 2018 and we've been generally pleased with the product. Beyond the technical capabilities it has served as "common ground" for multiple IT teams as well as technical staff across campus. We have non-IT folks building and supporting integrations in the product. ...

RE: Project vs Operational Capacity

Posted By Nick Roberts 09-22-2022 01:00:08 PM
Found In Egroup: Small Colleges \ view thread
Hi Anne, A few years ago we dug into this very same question as we were working to improve the ways in which we work. We had feedback from teams about not being able to effectively manage competing priorities, we had feedback from customers about delays and requests getting lost, etc. One of the root ...

DUO universal prompt vs. Zoom outlook add-in

Posted By Nick Roberts 09-15-2022 06:04:39 AM
Found In Egroup: Identity and Access Management \ view thread
Hi Friends, We are slowly moving toward the DUO Universal Prompt as the only prompt solution for our user community. In recent testing within our IT org we discovered an issue which prevents users on windows laptops from authenticating their zoom add-ins when they are using the universal prompt. ...

RE: Moving to Atlassian Cloud + Atlassian Access and "claiming" existing accounts

Posted By Nick Roberts 08-19-2022 09:00:19 AM
Found In Egroup: Identity and Access Management \ view thread
Mike, I was mistaken about the selective claiming of accounts, I apologize. That was our initial goal but we ran into the same issue - all or none. That said, we still did a good bit of communication but the focus was on "moving to SSO" for these services. We have a lot of comms around both introducing ...

RE: Moving to Atlassian Cloud + Atlassian Access and "claiming" existing accounts

Posted By Nick Roberts 08-17-2022 03:58:44 PM
Found In Egroup: Identity and Access Management \ view thread
Hi Folks, We went through this last year as we moved both Confluence to the cloud. We claimed a few accounts within our IT staff as a beta test to better understand the user experience. With that information we publicized the change as best we could through multiple channels across our faculty, staff, ...

RE: SSO Options

Posted By Nick Roberts 07-28-2022 07:07:26 AM
Found In Egroup: Small Colleges \ view thread
Another Azure AD SSO recommendation here. We were largely dependent upon ADFS on-prem and the migration to Azure AD was quite easy. We use DUO for MFA over Microsoft's MFA capability and made that choice based on a comparison about 3 years ago. We also build out account lifecycle automation in Rapid ...

RE: RapidID discussion list

Posted By Nick Roberts 07-14-2022 07:26:01 AM
Found In Egroup: Identity and Access Management \ view thread
Thanks for the opportunity Rob. Davidson has been using Rapid Identity for a few years now and we are considering how we can expand our use of the platform. I am going to join the group Nick Nick Roberts (he / him) Deputy Chief Information Officer Davidson College Technology and Innovation ...

RE: Agile Practices

Posted By Nick Roberts 07-06-2022 03:04:45 PM
Found In Egroup: Project Management \ view thread
I would be interested in joining the conversation. Please include me, and thanks! Nick Roberts ------------------------------ Nick Roberts Senior Director Shared Services and Deputy CIO Davidson College ------------------------------

RE: Student Versus Faculty/ Staff Accounts

Posted By Nick Roberts 05-26-2022 10:05:54 AM
Found In Egroup: Small Colleges \ view thread
At Davidson College... Everyone receives and account / email in the same format, first and second letter of first name concatenated with last name. We do honor preferred first names in this formula so if you have a preferred first nam which differs from your legal first name, the account will begin ...

RE: Cloud CG/Small College CG Meeting today at 3pm Eastern/12pm Pacific

Posted By Nick Roberts 05-26-2022 09:34:13 AM
Found In Egroup: Cloud Computing \ view thread
Hi Damian, any chance this session was recorded? Are there any other resources you might suggest on this topic? Thanks! Nick Roberts ------------------------------ Nick Roberts Senior Director Shared Services and Deputy CIO Davidson College ------------------------------

RE: privacy policy examples

Posted By Nick Roberts 05-12-2022 11:12:06 AM
Found In Egroup: Small Colleges \ view thread
Our updated privacy policy is here: https://www.davidson.edu/offices-and-services/legal-services/data-privacy-statement It is very encouraging to see so many good examples of evolving "data security" to "privacy" works. Nick Roberts (he / him) Deputy Chief Information Officer Davidson College ...

RE: Software to manage student ID Photos

Posted By Nick Roberts 04-08-2022 08:04:50 AM
Found In Egroup: CIO \ view thread
We rely on our campus card management system from Atrium as the system of record for student and employee images. The image are integrated into many other systems including Active Directory from Atrium. We are just revisiting the integration solution to make use of the Atrium API capabilities vs. file ...

RE: Looking for email groups

Posted By Nick Roberts 03-15-2022 08:40:58 AM
Found In Egroup: Administrative Systems Management \ view thread
Hi Julie, I recommend the Slack channel Chris mentioned as well. We've been using SL for over four years and our folks have transitioned well to the platform. We just met our new customer success manager yesterday and I shared some feedback with him around the lack of vendor support for community groups ...

RE: account offboarding confusion & messaging?

Posted By Nick Roberts 11-23-2021 07:44:47 AM
Found In Egroup: Identity and Access Management \ view thread
We have similar solutions in place. Our recent graduates retain their accounts for one year post-graduation. We send multiple notifications and have partnered with our alumni office around communication. The Alumni team wants to make sure they have updated contact information so they have been very helpful ...