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Rick DeVries

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Posted By Rick DeVries 03-19-2024 06:29:52 AM
Found In Egroup: IT Procurement and Supplier Management
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For those of you who are looking to move from Smartsheet, what alternatives are making the top of your list? Rick DeVries Calvin University
Posted By Rick DeVries 03-08-2024 08:11:24 AM
Found In Egroup: CIO
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Good morning Mark, We recently had a situation in one of our data centers where we had to replace the HVAC and the cost was going to be prohibitive. I can only imagine the cost of (re)building a data center. After some analysis we opted to move one data center to a local co-location provider and keep ...
Posted By Rick DeVries 03-04-2024 02:06:12 PM
Found In Egroup: IT Procurement and Supplier Management
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Peggy, I like this suggestion – especially for small organizations who do not have a resident legal team or full-time procurement professionals. I can only slice my time so thin and negotiation skills are an art form that need to be cultivated. Too often I find myself out-maneuvered and overpowered by ...
Posted By Rick DeVries 02-16-2024 07:33:22 AM
Found In Egroup: IT Procurement and Supplier Management
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@Marg: If others are struggling with this, perhaps we can invite Qualtrics to our ITPSM meeting at EDUCAUSE and ask them to share with us their plans for improving user administration. RickDV
Posted By Rick DeVries 02-16-2024 06:57:58 AM
Found In Egroup: IT Procurement and Supplier Management
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Hi Susi, We struggle with the same issues. We generally have a multi-year contract with Qualtrics and were told at our last renewal that they are no longer offering unlimited users/unlimited responses. So, some folks may still have unlimited users...until they get to their next renewal. We use SSO ...
Posted By Rick DeVries 02-02-2024 02:41:37 PM
Found In Egroup: CIO
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This is a great question, Janet. It is not just the scale and scope of the work, but the complexity, speed, and urgency of the work we need to do. It's what keeps us driving forward – and also what drives us crazy! I wonder if EDUCAUSE has any longitudinal analysis from the CDS that would give some ...
Posted By Rick DeVries 10-23-2023 02:48:37 PM
Found In Egroup: IT Procurement and Supplier Management
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A word of caution: Don't ask users if you are not ready and able to deliver on it. The suggestion that the software may be available becomes an expectation in their mind. The act of surveying interest in the software will likely generate a level of interest that might not have otherwise been there. ...
Posted By Rick DeVries 07-25-2023 09:59:25 AM
Found In Egroup: CIO
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George makes a great point about licensing. It will likely be one of the more complex licensing agreements you have to deal with. Find a VAR who deeply understands EDU license models and will be both responsive and proactive on your behalf. We have evaluated different Microsoft VARs and there are some ...
Posted By Rick DeVries 06-02-2023 08:26:29 AM
Found In Egroup: IT Procurement and Supplier Management
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I wonder if there is interest in hearing about the changes coming with Teams Premium. Perhaps we could get someone from Microsoft or a VAR like Scholarbuys on the call to give a highlight of the changes. RickDV Calvin University
Posted By Rick DeVries 05-04-2023 08:11:15 AM
Found In Egroup: CIO
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We have also shifted to using LinkedIn Learning through our local library. After making the switch we became aware of this caveat: LinkedIn requires our local public library to geo-fence access to LiL so only residents living within the library's official service area may use LiL. Our campus is within ...
Posted By Rick DeVries 04-24-2023 11:30:03 AM
Found In Egroup: CIO
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I'm curious what level of Microsoft Office license you provide. Do you drop them down to an A1 license or do you maintain a full A3 or A5 license for emeriti? We maintain an A3 license for emeriti with an active teaching load, while those with no teaching load get an A1 license. Transitioning them ...
Posted By Rick DeVries 08-26-2022 08:27:27 AM
Found In Egroup: IT Procurement and Supplier Management
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Hi Jeff. I am interested. Rick DeVries Calvin University
Posted By Rick DeVries 08-16-2022 02:39:03 PM
Found In Egroup: CIO
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Thanks Theresa. This is helpful. A category to also consider adding to the rubric is how much value is added by keeping it in-house. Take for example server patching. This is clearly a mandatory mission critical security function. You would think it should score high on the "keep it in-house" scale. ...
Posted By Rick DeVries 08-10-2022 06:30:55 AM
Found In Egroup: CIO
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In my experience, chasing after ROI on learning modalities or even on various programs can be an exercise in futility. The reason is that ultimately it cannot be calculated. Sure, you may be able to calculate costs for the software and hardware and even labor costs. But it takes a lot of effort to ...
Posted By Rick DeVries 02-10-2022 02:18:04 PM
Found In Egroup: CIO
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We use Virginia Tech's US Cyber Range virtual lab (Virginia Cyber Range). It's worked out well for us and our students for a couple of years now. It takes the monkey off our back in terms of creating an isolated secure lab environment. Rick DeVries Calvin University
Posted By Rick DeVries 01-12-2022 10:54:55 AM
Found In Egroup: IT Procurement and Supplier Management
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Hi Doug, I cannot speak into your question about BeeLine Reader. I can tell you that we have opted to go with Adobe Read Out Loud, which is included for free in Adobe Acrobat Reader. It does a reasonable job, and I would be interested to know how it compares to BeeLine Reader. Best wishes on your project. ...
Posted By Rick DeVries 11-11-2021 12:03:57 PM
Found In Egroup: CIO
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For us, the issue of blue light phones is both a technology issue and a cultural issue...and the cultural issue is winning the battle. (I am told) that there is a sense of safety in seeing a blue light in the parking lot. Campus guests (including visiting parents of students and prospects) like that ...
Posted By Rick DeVries 10-22-2021 02:03:01 PM
Found In Egroup: CIO
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When I had a new CIO come in, I appreciated that he did a one-on-one "listening tour" that included every IT staff member and key campus stakeholders. He spent 6 months listening before taking on significant operational or organizational changes. Rick DeVries Calvin University