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Just an update to folks who read this and thanks to those who responded offline. It looks like the issue was caused by the particular device that we purchased. To test out a conference unit we purchased a cheaper (same model) refurbished Yealink CP965 conference unit. That was the one that was causing ...

We are in the process of implementing Microsoft Teams phone and have purchased Yealink CP965 conference units. While we had no issues configuring the physical Yealink MP56 phones we purchased, the conference units are asking for a license to be uploaded. Yealink is being slow and not very helpful at ...