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To clarify, we've implemented incident, change and problem. We are working with Huron on CMDB and TAM. Dwight Snethen Executive Director, End User Experience Purdue Information Technology Purdue University 765-496-1035 Self Help Knowledgebase: http://service.purdue.edu Assisted Technical Support: ...

We are now fully implemented in IT and are now rolling in business units like HR, Bursar, etc in their own spaces. We have implemented a few forms and so far they have been well received. Dwight Snethen Executive Director, End User Experience Purdue Information Technology Purdue University 765-496-1035 ...

We have engaged with Huron to help us build out our CMDB and that project has started and will include the build for Sassafras in TDX. ------------------------------ Dwight Snethen Executive Director, End User Experiencee Purdue University dsnethen@purdue.edu ------------------------------

Any schools using TeamDynamix and with it, Sassafras for asset integration/management and have built out a CMDB? Dwight Snethen Executive Director, End User Experience Purdue Information Technology Purdue University 765-496-1035 Self Help: https://it.purdue.edu Assisted Technical Support: ...

I am interested in your experience using Teams with Brightspace/D2L. We use Zoom with Brightspace here at Purdue and are curious between the two experiences. Thank you in advance for your assistance. Dwight Snethen Executive Director, End User Experience ITaP Purdue University Stewart Center ...

It has been too costly to give an adobe license to every student and to only assign to a subset is a management nightmare for my 3 person licensing team. We only offer it to students in computer labs. I wish there was a better way to manage Adobe, but we haven't found it yet. Dwight Snethen 7 ...

Who no longer accepts email help request for IT support at your central help desk? How did that go with your user base? Dwight Snethen Executive Director, End User Experience ITaP Purdue University Stewart Center B14 765-496-1035 Self Help Knowledgebase: http://www.purdue.edu/goldanswers ...

We've done the same. Dwight Snethen 765-496-1035