Posted By
Derek Carraway
07-06-2022 12:05:48 PM
Found In
Egroup:
IT Communications
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Hello, I'm with FSU ITS and we're in the process of updating our FAQ Maintenance Procedure after recently moving our entire FAQ library from a stand-alone Drupal website to Knowledgebase powered by Salesforce. My team is just curious how or what other universities do to ensure their FAQ Knowledge library ...
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