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John Fernandes

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Posted By John Fernandes 09-28-2023 12:22:40 PM
Found In Egroup: IT Support Services
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Hi Allen, Good question and something we're very interested to hear how other institutions manage their printing. Here's some detail on how we manage printing across our institution: Equipment and Software: We currently employ Xerox MFPs for our printing needs. For employees, we use Pharos Beacon, ...
Posted By John Fernandes 07-26-2022 08:38:50 PM
Found In Egroup: IT Service Management
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We started working with a company called e-core Solutions about 18 months ago. They really came thru with getting us migrated from ServiceNow to Jira Service Management. They have been wonderful with us. Very accommodating, flexible and understanding of higher ed. I highly recommend them. Send me an ...
Posted By John Fernandes 11-19-2021 08:50:51 AM
Found In Egroup: IT Support Services
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I'm interested. John... John D. Fernandes Director, PC Support Services Seton Hall University 400 South Orange Avenue South Orange, N.J. 07079 Office (973) 275-2270 Service Desk Support (973) 275-2222 technology.shu.edu
Posted By John Fernandes 11-02-2021 07:26:32 AM
Found In Egroup: CIO
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This is a great topic for me as well. Very interested in hearing more about this. John... John D. Fernandes Director, PC Support Services Seton Hall University 400 South Orange Avenue South Orange, N.J. 07079 Office (973) 275-2270 Service Desk Support (973) 275-2222 technology.shu.edu
Posted By John Fernandes 09-14-2021 01:29:21 PM
Found In Egroup: IT Service Management
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Looks great. Thank you John... John D. Fernandes Director, PC Support Services Seton Hall University 400 South Orange Avenue South Orange, N.J. 07079 Office (973) 275-2270 Service Desk Support (973) 275-2222 technology.shu.edu