Profile

CommunityPlatform_1350x900.jpg

Jerilyn Prescott

Edit My Profile

My Content

1 to 7 of 7 total

RE: Customer experience or customer service maturity models?

Posted By Jerilyn Prescott 12-06-2022 09:15:51 AM
Found In Egroup: IT Support Services \ view thread
I would be interested as well. ------------------------------ Jerilyn Prescott Manager, Technology Solutions Partners University of Idaho ------------------------------

RE: Seeking excellent data strategy successes

Posted By Jerilyn Prescott 11-09-2022 10:13:00 AM
Found In Egroup: Developing and Executing Data Strategy \ view thread
Please add me in for the discussion. OIT is just starting this journey. Jerilyn

RE: ITAM

Posted By Jerilyn Prescott 11-19-2021 09:33:29 AM
Found In Egroup: IT Support Services \ view thread
I would be interested in attending a Zoom meeting on this topic

RE: Employee Survey of IT Front Services

Posted By Jerilyn Prescott 10-08-2021 04:11:20 PM
Found In Egroup: IT Support Services \ view thread
Can you share your survey questions you send out two times per year? That would be very useful. Thank You, Jerilyn

Employee Survey of IT Front Services

Posted By Jerilyn Prescott 10-07-2021 04:21:35 PM
Found In Egroup: IT Communications \ view thread
We are developing a survey tool to measure customer satisfaction with our frontline support services. This is to go out to faculty and staff every 6 months at least initially. Can anyone share a survey tool they have used to measure overall satisfaction? We are not looking at an in-depth survey with ...

Employee Survey of IT Front Services

Posted By Jerilyn Prescott 10-07-2021 04:19:59 PM
Found In Egroup: User Experience and Service Design Practice \ view thread
We are developing a survey tool to measure customer satisfaction with our frontline support services. This is to go out to faculty and staff every 6 months at least initially. Can anyone share a survey tool they have used to measure overall satisfaction? We are not looking at an in-depth survey with ...

Employee Survey of IT Front Services

Posted By Jerilyn Prescott 10-07-2021 04:18:01 PM
Found In Egroup: IT Support Services \ view thread
We are developing a survey tool to measure customer satisfaction with our frontline support services. This is to go out to faculty and staff every 6 months at least initially. Can anyone share a survey tool they have used to measure overall satisfaction? We are not looking at an in-depth survey with ...