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Andrew Morgan

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RE: Request for recommendation - documentation/video on how service management practices relate to each other

Posted By Andrew Morgan 04-24-2024 08:39:42 AM
Found In Egroup: IT Service Management \ view thread
Seems like all of us are in the same boat! Thanks in advance!

RE: ITSM Governance Process

Posted By Andrew Morgan 04-11-2024 10:25:00 AM
Found In Egroup: IT Service Management \ view thread
Edit: After speaking with UCLA, they have dedicated resource(s) in the IT Governance space, not dedicated to ITSM Governance. Sorry for any confusion I may have caused. Hi Tammy, I would contact UCLA's team. They have had at least one dedicated staff person for ITSM governance for some time ...