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Hi Jefferson, This can be a tough topic for a lot of reasons. Audience and intended industry matter a lot also. The preface to everything I am about to say is that it is my opinion based on my experience both in higher education (9 years as an ID & 2 years as faculty) and as a freelance instructional ...

Hi Wendy, I would recommend reviewing Will Thalheimer's Performance-Focused Smile Sheets model. It is really focused on evaluating training effectiveness and its impact on the job, but seeing the model and approach and knowing how the questions are framed will be very useful when looking at other options ...