IT Service Management

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Latest Discussions

  • Hello Susan - The CAB model that I found most effective had a tiered approach. Tier 1 - Enterprise CAB: Attended by IT department heads, administrative department heads, and business leadership to ...

  • Thanks for your input, Mitch. I agree. And, the cultures within the entities may drive various implementations of the process, as well as how successful they are. Sent from my iPhone

  • Indeed. Yes, the interest is in multiple Change Advisory Board meetings within a large university campus. Thanks for the chance to make that clear. Sent from my iPhone

  • Thank you, Lou. If you don't mind, I might reach out in the future for some additional information. Susan Edmisson | ITSM Process Manager Risk Management & Life Safety | Division of Information ...

  • Hi Susan, here at the CSU, I facilitate 2 Change Advisory Boards. One is for our internal infrastructure changes Network, server, etc... The other is a weekly joint change Advisory Board meeting with our ...

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