IT Service Management

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Latest Discussions

  • All, We have an IT service portal in ServiceNow at the moment which is not heavily used. We'd like to bring in some contractors to help us analyze the user experience of our portal to try and figure ...

  • Any approver has the ability to reject a change request. It only takes one rejection to move the change request back to the New state (we use ServiceNow ). Rejection would require a reason to ...

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    RE: TDX and the CMDB

    Hi Mallory, We do quite a bit of CMDB in TDX but it's probably no surprise that every CMDB implementation is often quite different depending on specific risk tolerances, organizational cultures, etc. ...

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    TDX and the CMDB

    Good morning! We are going through TDX Readiness Courses here at Michigan State University and I'm wondering if anyone out there has implemented a CMDB in TDX? We would be interested in having a conversation ...

  • Do you know someone who's passionate about solving complex challenges, simplifying business processes, and supporting people through critical business transformations? Someone experienced in business process ...

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