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#itsm#ITServiceManagement
Hi Kelly - I went through the Pink Elephant integratedITSM Essentials course (equivalent of ITIL 4 Foundations) last year and also used them for ITIL 4 Foundations training back when it was first released ...
We used Pink Elephant for their ITIL Foundations training maybe 3 years ago. The training was quite good. On the other hand, the certification examiner that they forced us to use was an absolute nightmare ...
Chas, thanks for your reply. I am also curious to know whether anyone has used Pink Elephant to train ITSM (i.e., not ITIL, as they are no longer providing that service.) We are considering focusing solely ...
Hi Adam, Great topic you raise. Certainly one of interest to us. We implemented ServiceNow over 10 years ago and have 2 production instances with ITSM Standard licensing across both. We are interested ...
Hello colleagues, We are rethinking how we do Enterprise Risk Management (ERM) reporting at Boston University. We are just embarking on "brainstorm mode". I'm writing to see if any of you have metrics/KPIs/reports ...
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