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#itsm#ITServiceManagement
Hi Karen, Would be keen to hear how you are doing this. Am sure there are many in the group who would as well. We are just in the process of building a customer facing service catalogue; showing ...
Hi Karen, I am very interested. We just started our engagement with Beyond 20 to implement Service Now. We are using the Educause Service Catalog model as well. We struggling to wrap ...
Hi Celisa, I can private message you. We do most of what you are asking here. I just need time to answer your questions. If anyone else is interested in the details, let me know. I don't want ...
Good afternoon everyone, This is a question for those of us who have: (1) Adopted the EDUCAUSE Service Catalog model (Service Categories, Services, and Service Offerings), AND (2) Use ServiceNow to ...
Hey gang. There is a webinar on 9/19 hosted by the BRM institute on ITIL and BRM. You are required to sign up for a free membership before accessing the link to the webinar. Sign up to the ...
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