With more than 20 years of experience in higher education across areas such as advising, academic support, curriculum design and competency-based education, Dr. Kathe Pelletier is currently the Director of the Teaching and Learning Program at EDUCAUSE. She brings an expertise for combining traditional higher education evidence-based practice with innovative delivery models. She has been recognized by the International Center for Supplemental Instruction for starting and scaling the first online Supplemental Instruction program, and she has also been recognized for a hybrid program and course framework that creates a structure for faculty that balances creativity, consistency, and quality. Kathe has accomplished such things as building an online student success center from scratch, establishing a competency-based curriculum model that became an anchor for a self-paced CBE program, developing an assessment and outreach system that delivered personalized resource recommendations to incoming students, and guiding faculty communities of practice.