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Ian Crew

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RE: Is there a way to customize the message GW send when you create a new account

Posted By Ian Crew 07-12-2024 09:05:28 AM
Found In Egroup: Google Workspace \ view thread
No, it's not possible to customize that message. We send a separate message after creating the account. There's also this in GAMADV, but it's not exactly what you asked for: https://github.com/taers232c/GAMADV-XTD3/wiki/Send-Email#send-an-email-to-notify-a-person-of-their-new-google-workspace-account ...

RE: Heads up: Workspace reporting API (gam report users) skips some users

Posted By Ian Crew 07-10-2024 02:48:42 PM
Found In Egroup: Google Workspace \ view thread
Same here-I'm now seeing just a 31-user delta between the admin directory API and the reports API, and I'm very confident that those are accounts that were created in the past couple of days. Thanks to all who chimed in and who opened tickets with Google about this! This is a comparatively really quick ...

RE: Heads up: Workspace reporting API (gam report users) skips some users

Posted By Ian Crew 07-09-2024 10:47:47 AM
Found In Egroup: Google Workspace \ view thread
For those following along, here's the quick way to see if you're affected (assuming you're using GAM on Linux, not Windows): $ gam print users | wc -l; gam report users | wc -l And here's what you'll see as a result. As you can see, the first bolded number (from gam print users) is quite a lot different ...

Heads up: Workspace reporting API (gam report users) skips some users

Posted By Ian Crew 07-08-2024 10:37:00 AM
Found In Egroup: Google Workspace \ view thread
Hi all: Apologies to those who will see this message more than once, but I thought it was worth sharing broadly: There's currently a bug in the Reporting API, /admin/reports/v1/usage/users/all, that causes it to skip users, seemingly at random. This is the API that is used by tools like GAM to report ...

What are folks experiencing re. transfer rates out of Drive?

Posted By Ian Crew 06-24-2024 09:01:00 AM
Found In Egroup: Google Workspace \ view thread
Hi all: I'm pretty sure this has been asked before*, but for those that are using tools like rclone, DryvIQ, Globus, Nasuni, etc. to get files out of Drive, what are you generally seeing in terms of real-world TB/day that can be reasonably expected to get out of Drive given the Drive API limitations? ...

RE: Implications of enabling "Google Developers" additional service?

Posted By Ian Crew 06-20-2024 11:57:34 AM
Found In Egroup: Google Workspace \ view thread
Thanks all, much appreciated. Seems like the best approach might be the one suggested by my colleague Jeffrey, to put this behind a Google Form that makes people acknowledge that their developer profile will go away when they leave the university (as that seems like the only real downside of enabling ...

Implications of enabling "Google Developers" additional service?

Posted By Ian Crew 06-18-2024 04:51:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all: We're getting asked to turn on the "Google Developers" additional Google service for some of our users (see screenshot below). Anyone know where I can find a list of what that actually does/what additional services/access/capabilities it includes? I'm trying to get a sense of what the potential ...

RE: Price for Google Workspace Storage add-ons

Posted By Ian Crew 06-06-2024 09:47:10 AM
Found In Egroup: Google Workspace \ view thread
See https://support.google.com/a/answer/12284220?hl=en for the details of additional storage, and the FAQs document at https://docs.google.com/document/d/1pRfF6TRaXgMGjquYbE0Y5T4flqsGpkm2Iij4TzV2hJQ/edit?usp=sharing, which is linked from https://internet2.edu/services/net-google-workspace-for-education/ ...

RE: VmWare billing

Posted By Ian Crew 05-23-2024 11:34:00 AM
Found In Egroup: IT Procurement and Supplier Management \ view thread
FWIW, there was a decently-long thread about the VMWare changes over on the CIO list a week or two ago. Check out https://connect.educause.edu/discussion/vmware-price-increase#bmb3b8ab90-98ec-4f08-a657-6db8f1246203 Cheers, Ian

RE: How can vendors best reach out to us?

Posted By Ian Crew 05-10-2024 08:06:00 AM
Found In Egroup: CIO \ view thread
I'm not a CIO (nor even close) but this thread is just begging for me to promote my colleague Nick Young's (of UNC Greensboro) series of "Dear Vendor" blog posts, based on the experiences of many of us in architect and advisory board member positions over the years. I think they echo and expand on many ...

RE: Fwd: Directory sharing suddenly turned Off! (The Google for Education Community Platform Subscription Update)

Posted By Ian Crew 04-19-2024 11:53:00 AM
Found In Egroup: Google Workspace \ view thread
Thee's now a formal incident for this on the Workspace status dashboard at https://www.google.com/appsstatus/dashboard/incidents/XKnCyj2ED7njHXsC7a6E

Fwd: Directory sharing suddenly turned Off! (The Google for Education Community Platform Subscription Update)

Posted By Ian Crew 04-19-2024 09:59:00 AM
Found In Egroup: Google Workspace \ view thread
Hi all: FYI, I've seen many folks reporting their Workspace instances are affected. Cheers, Ian Begin forwarded message: From: The Google for Education Community Platform Subject: Directory sharing suddenly turned Off! (The Google for Education Community Platform Subscription Update) Date: ...

RE: Google pre-delivery message scanning

Posted By Ian Crew 04-18-2024 12:38:00 PM
Found In Egroup: Google Workspace \ view thread
Unfortunately, many of those will still get through-it's sort of a game of whack-a-mole, honestly, and takes a good bit of staff time writing up new rules/regexes to block them. Sigh.

RE: Google pre-delivery message scanning

Posted By Ian Crew 04-18-2024 10:36:00 AM
Found In Egroup: Google Workspace \ view thread
We turned it on for the majority (~55,000) of our users a year or so ago. No one has yet noticed that there's a slight delay in delivery. Or at least no one has yet opened a ticket to complain about it..... Cheers,

Great blog post about a gotcha for My Drive to Shared Drive migrations

Posted By Ian Crew 04-02-2024 01:45:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all: Check out https://risedigital.tech/blog/google-shared-drive-migration-errors-hidden-files-unmovable for a really interesting blog post about a subtle issue that can cause My Drive to Shared Drive migrations to go sideways. It was just published a few minutes ago. Well worth a read if you’re ...

RE: Documentation re. impacts to collaborators of setting a file/folder owner to zero quota?

Posted By Ian Crew 04-01-2024 11:56:00 AM
Found In Egroup: Google Workspace \ view thread
Thanks Madi! Much appreciated. So it sounds like the experience is the same for collaborators if an owner is over quota, regardless of what that quota is. Thinking about it, that makes total sense. Doh! (But I should listen to my own advice in terms of there being no such thing as a stupid question....) ...

RE: Finding Files After Restoring Drive Trust

Posted By Ian Crew 04-01-2024 08:55:00 AM
Found In Egroup: Google Workspace \ view thread
Hi Ryan: As some background, unfortunately, that bug is one of the biggest downsides of using Drive Trust rules to hide files. I, and many others, have made the point to Google that this is a pretty serious bug related to Drive Trust rules, not just for the purposes many of us are using it for, but ...

RE: Google Drive Search change

Posted By Ian Crew 03-25-2024 11:34:00 AM
Found In Egroup: Google Workspace \ view thread
I just checked our rapid release test environment, and it looks like we don't yet have the new layout. I'm still seeing the layout below. Does anyone see the new design in their domain? Thanks,

Documentation re. impacts to collaborators of setting a file/folder owner to zero quota?

Posted By Ian Crew 03-21-2024 05:11:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all: The subject really says it all. I know at least some universities are setting expired file/folder owners to zero quota as part of your draw-down process. I’m looking into whether something like that will fit into our plans too. Do any of you have any documentation that explains to the ...

Gopher for Drive SOC2 report available

Posted By Ian Crew 03-15-2024 01:43:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all: A little story: Many of you are probably familiar with CDW/Amplified's Gopher for Drive reporting product (https://amplifiedlabs.zendesk.com/hc/en-us/articles/1500010675802-Gopher-for-Drive-Introduction). The other day, I was looking at the Gopher for Drive listing in the Google Workspace ...