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slowdown on 3rd party systems once you're on a cloud ERP?

Posted By Scott Krajewski 09-16-2024 07:42:00 AM
Found In Egroup: Small Colleges \ view thread

Hello all, We're modeling future scenarios with a move to a cloud ERP system and future costs. We're on premise currently and have a best of breed strategy for 20 years. We've averaged adding slightly more than 1 system a year (nearly all cloud systems) for those 20 years -- thinking of systems that ...

RE: Video Surveillance Software Recomendation

Posted By Scott Krajewski 08-28-2024 11:19:15 AM
Found In Egroup: CIO \ view thread

Our managed print provider recommended https://www.egoldfax.com/ so we just went with it. Our volume is very very low. It's pretty basic and does the job affordably. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University and Luther Seminary ...

RE: Rolling MFA Out to Students

Posted By Scott Krajewski 08-07-2024 03:04:52 PM
Found In Egroup: Cybersecurity \ view thread

We're newer to the game, rolling out Duo MFA about a year and a half ago at two schools (Augsburg and Luther Seminary). I echo all that's been said. Our student population is both traditional and adult graduate students. A few notes for our experience: We never did SMS and did only App (or token) from ...

RE: Text messaging solutions

Posted By Scott Krajewski 07-18-2024 11:34:11 AM
Found In Egroup: CIO \ view thread

We use Signalvine for department-based texting. We started when the Pandemic hit so we could communicate with our students better. It was essential to us then. It's a good tool for both broadcast informational texts as well as conversational 1-1 texting. Since then use has gone down as our student success ...

RE: Vendors with Higher Ed Focus/Expertise

Posted By Scott Krajewski 06-21-2024 11:17:11 AM
Found In Egroup: Cybersecurity \ view thread

On the topic of fun training videos, I'd plug Curricula https://www.curricula.com/ . There's repeated characters and good content in cartoon format. -- Scott

RE: Non-credit-bearing certificate support and services

Posted By Scott Krajewski 06-04-2024 11:06:00 AM
Found In Egroup: Small Colleges \ view thread

Hi Nathan, Since we use moodle for our main LMS (self-hosted) we spun up another instance for continuing education needs and use Arlo.co as the front end for payment and registration. We aim to do this until we outgrow it and need something bigger. Arlo does the essential things we need as we're ramping ...

Gmail offline mode

Posted By Scott Krajewski 05-23-2024 02:37:00 PM
Found In Egroup: Small Colleges \ view thread

Hello all, We're getting some requests for enabling Gmail offline mode. Do any of you do it, or not do it? And why? We're considering it on request if we can limit the setting to certain users. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg ...

RE: Local Admin Rights

Posted By Scott Krajewski 05-10-2024 07:39:00 AM
Found In Egroup: Small Colleges \ view thread

Hi Sarah, I recommend looking through the archives of IT Support Services community (or posting there) https://connect.educause.edu/community-home/digestviewer?communitykey=d5812bf3-e141-4a7c-9dfa-0c17e5288427 This topic comes up often there. I am certain several schools who replied to these threads ...

RE: The Google June SPAM deadline approaches - what is your plan?

Posted By Scott Krajewski 04-17-2024 10:29:00 AM
Found In Egroup: CIO \ view thread

Thanks for asking Mike. This has been a concern for us this year. Our strategy is to move 3rd party senders to their own subdomain so we severely limit who is sending from our primary domain. Say the advising department is sending from their student success platform - we move them to send from advising.augsburg.edu. ...

RE: Promotion & Tenure Platform

Posted By Scott Krajewski 02-19-2024 10:51:00 AM
Found In Egroup: CIO \ view thread

Hi Mary, For a different flavor, we're using Google Shared Drives for our process. We have a shared drive for this year's committee use. We create a shared drive for each candidate and access is managed by the Provost's office (the candidate populates their drive, then is removed and the committee added). ...

RE: Training advice for new endpoint management person

Posted By Scott Krajewski 02-09-2024 11:12:00 AM
Found In Egroup: IT Support Services \ view thread

Thanks all for the replies. These have been very helpful. First thing we'll be looking at our MS agreement to see what we're licensed for. That's good to hear about KACE. We use KACE at our other school (we do IT for two schools) and aim to align strategies between the two schools (i.e. Intune). ...

Training advice for new endpoint management person

Posted By Scott Krajewski 02-08-2024 01:27:00 PM
Found In Egroup: IT Support Services \ view thread

Hello all, We have hired a new endpoint management person (to run our imaging, patching etc). At one location we use SCCM as the primary windows imaging solution and Ivanti for patching. We've lost most of our in-house knowledge of how these systems work so we're going to need to get training for our ...

education/training advise for a colleague

Posted By Scott Krajewski 01-19-2024 11:51:00 AM
Found In Egroup: Cybersecurity \ view thread

Hello all, One of my colleagues has an adult child (they have been out of college and in the workforce for a few years now). They are looking for a career change. They are skilled/experienced in IT and in finance. The idea of a security professional that works for an audit firm seemed like a good fit ...

RE: endpoint management

Posted By Scott Krajewski 12-11-2023 10:50:00 AM
Found In Egroup: IT Support Services \ view thread

I'd echo Eric's assessment of KACE. We've used it for a decade as well. We're implementing TDX now and asked about KACE integration. I believe they didn't have anything existing but adding your voice to the inquiry may help. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for ...

RE: IT Training Programs

Posted By Scott Krajewski 12-05-2023 11:10:00 AM
Found In Egroup: Small Colleges \ view thread

I would second Nathan's advice. In the past we'd find the usual suspects would show up for our attempts at regular trainings. So we stopped doing them. We recently received feedback that users want more Google apps training. So we're going to test some short videos on being productive in Google apps ...

Job opportunity - system administrator

Posted By Scott Krajewski 11-10-2023 12:35:00 PM
Found In Egroup: Small Colleges \ view thread

We have an opening for a system administrator to join our shared services IT team that provides IT services to both Augsburg University and Luther Seminary. This position is on the Luther Seminary payroll. We're looking for someone who has experience in SQL Server administration, networking, VMWare, ...

RE: Calendly accessibility

Posted By Scott Krajewski 09-29-2023 11:12:00 AM
Found In Egroup: IT Accessibility Community \ view thread

A few years ago we also looked into this. We found OnceHub more accessible. https://oncehub.com/ -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University and Luther Seminary http://inside.augsburg.edu/ithttps://inside.luthersem.edu/technology/ ...

RE: AD Authentication on Macs

Posted By Scott Krajewski 09-26-2023 02:18:00 PM
Found In Egroup: CIO \ view thread

Hi Chris, We too use JAMF and are transitioning to NoMAD https://nomad.menu/products/ as things have gotten more messy (I don't know the details). Doing some Googling other schools are doing the same. Try checking out NoMAD. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for ...

RE: Student Government Election Software/web sites...

Posted By Scott Krajewski 09-07-2023 11:45:00 AM
Found In Egroup: Small Colleges \ view thread

For a while we used Qualtrics but now they do it through the student orgs platform Engage (formerly OrgSync). -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University and Luther Seminary http://inside.augsburg.edu/ithttps://inside.l ...

RE: Hold Music on ACD System

Posted By Scott Krajewski 08-15-2023 11:13:00 AM
Found In Egroup: IT Support Services \ view thread

Does your school have any archives with music from its history? Such as performances. That would be a nice spin on the music. This is assuming you aren't limited to a vendor catalog. -- Scott

Scott Krajewski

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