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RE: The Google June SPAM deadline approaches - what is your plan?

Posted By Scott Krajewski 04-17-2024 10:29:08 AM
Found In Egroup: CIO \ view thread

Thanks for asking Mike. This has been a concern for us this year. Our strategy is to move 3rd party senders to their own subdomain so we severely limit who is sending from our primary domain. Say the advising department is sending from their student success platform - we move them to send from advising.augsburg.edu. ...

RE: Promotion & Tenure Platform

Posted By Scott Krajewski 02-19-2024 10:50:38 AM
Found In Egroup: CIO \ view thread

Hi Mary, For a different flavor, we're using Google Shared Drives for our process. We have a shared drive for this year's committee use. We create a shared drive for each candidate and access is managed by the Provost's office (the candidate populates their drive, then is removed and the committee added). ...

RE: Training advice for new endpoint management person

Posted By Scott Krajewski 02-09-2024 11:12:24 AM
Found In Egroup: IT Support Services \ view thread

Thanks all for the replies. These have been very helpful. First thing we'll be looking at our MS agreement to see what we're licensed for. That's good to hear about KACE. We use KACE at our other school (we do IT for two schools) and aim to align strategies between the two schools (i.e. Intune). much ...

Training advice for new endpoint management person

Posted By Scott Krajewski 02-08-2024 01:27:00 PM
Found In Egroup: IT Support Services \ view thread

Hello all, We have hired a new endpoint management person (to run our imaging, patching etc). At one location we use SCCM as the primary windows imaging solution and Ivanti for patching. We've lost most of our in-house knowledge of how these systems work so we're going to need to get training for our ...

education/training advise for a colleague

Posted By Scott Krajewski 01-19-2024 11:51:00 AM
Found In Egroup: Cybersecurity \ view thread

Hello all, One of my colleagues has an adult child (they have been out of college and in the workforce for a few years now). They are looking for a career change. They are skilled/experienced in IT and in finance. The idea of a security professional that works for an audit firm seemed like a good fit ...

RE: endpoint management

Posted By Scott Krajewski 12-11-2023 10:50:20 AM
Found In Egroup: IT Support Services \ view thread

I'd echo Eric's assessment of KACE. We've used it for a decade as well. We're implementing TDX now and asked about KACE integration. I believe they didn't have anything existing but adding your voice to the inquiry may help. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information ...

RE: IT Training Programs

Posted By Scott Krajewski 12-05-2023 11:09:49 AM
Found In Egroup: Small Colleges \ view thread

I would second Nathan's advice. In the past we'd find the usual suspects would show up for our attempts at regular trainings. So we stopped doing them. We recently received feedback that users want more Google apps training. So we're going to test some short videos on being productive in Google apps ...

Job opportunity - system administrator

Posted By Scott Krajewski 11-10-2023 12:35:24 PM
Found In Egroup: Small Colleges \ view thread

We have an opening for a system administrator to join our shared services IT team that provides IT services to both Augsburg University and Luther Seminary. This position is on the Luther Seminary payroll. We're looking for someone who has experience in SQL Server administration, networking, VMWare, ...

RE: Calendly accessibility

Posted By Scott Krajewski 09-29-2023 11:11:39 AM
Found In Egroup: IT Accessibility Community \ view thread

A few years ago we also looked into this. We found OnceHub more accessible. https://oncehub.com/ -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University and Luther Seminary http://inside.augsburg.edu/ithttps://inside.luthersem.edu/technology/ ...

RE: AD Authentication on Macs

Posted By Scott Krajewski 09-26-2023 02:18:01 PM
Found In Egroup: CIO \ view thread

Hi Chris, We too use JAMF and are transitioning to NoMAD https://nomad.menu/products/ as things have gotten more messy (I don't know the details). Doing some Googling other schools are doing the same. Try checking out NoMAD. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information ...

RE: Student Government Election Software/web sites...

Posted By Scott Krajewski 09-07-2023 11:45:15 AM
Found In Egroup: Small Colleges \ view thread

For a while we used Qualtrics but now they do it through the student orgs platform Engage (formerly OrgSync). -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University and Luther Seminary http://inside.augsburg.edu/ithttps://inside.luthersem.edu/technology/ ...

RE: Hold Music on ACD System

Posted By Scott Krajewski 08-15-2023 11:13:01 AM
Found In Egroup: IT Support Services \ view thread

Does your school have any archives with music from its history? Such as performances. That would be a nice spin on the music. This is assuming you aren't limited to a vendor catalog. -- Scott

RE: Video "CheckOut" Systems

Posted By Scott Krajewski 05-22-2023 10:50:45 AM
Found In Egroup: Small Colleges \ view thread

I'm not sure this is exactly what you're thinking, but our library has used products like for access to video - educational and entertainment. Films On Demandhttps://infobase.com/products-universities-colleges/ Kanopyhttps://www.kanopy.com/en Swankhttps://www.swank.com/digital-campus/ -- Scott -- ...

Campus directories using WordPress?

Posted By Scott Krajewski 05-04-2023 12:27:32 PM
Found In Egroup: Small Colleges \ view thread

Hello all, At Luther Seminary we're looking for WordPress-based plugins for campus directories. We want to have one for faculty/staff and a different one for students. We'd put students behind authentication. We'd like HR to be able to easily update the faculty/staff one and for students we'd do a data ...

RE: Career Development/Center Software

Posted By Scott Krajewski 04-13-2023 10:37:15 AM
Found In Egroup: Small Colleges \ view thread

We also use Handshake. Many of our peers in the state use it as well. This makes it attractive for employers as they can post to multiple schools at one time. The career services office also likes it. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg ...

Testing software for professional programs

Posted By Scott Krajewski 04-10-2023 09:32:48 AM
Found In Egroup: Small Colleges \ view thread

Hello all, We have a Physician Assistant program which utilizes browser-locked testing during the program for some assessments. They are looking to move off of Examsoft. I'm wondering what others might be using for this need in such professional programs. The short list of needs are - secure browser- ...

RE: Adobe Student License Changes - how are you managing automation?

Posted By Scott Krajewski 04-03-2023 12:54:39 PM
Found In Egroup: IT Support Services \ view thread

I wish I had helpful advice but all I can do is echo your pain. We do spreadsheet updates twice a term -- at the start and then after census (end of drop/add period). And then deal with any exceptions. For us it's just our Art/ Graphic Design and Film courses that provide it so that's under 200 students ...

Help Desk systems: Team Dynamix and Freshservice experience

Posted By Scott Krajewski 03-22-2023 02:22:00 PM
Found In Egroup: Small Colleges \ view thread

Hello all, We're replacing our ticketing system and Team Dynamix and Freshservice are the top contenders. I'm looking for impressions on implementing and using them and looking for people to chat with about it. I know there was a thread in September about Team Dynamix so we'll reach out to some of those ...

RE: MFA for Learning Management System Access

Posted By Scott Krajewski 03-22-2023 11:11:47 AM
Found In Egroup: Instructional Technologies \ view thread

Much like others, for cyber insurance this year we put MFA (Duo) on our SSO which includes the LMS plus many other services. If someone cannot use the Duo app we provide a keychain device. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President for Information Technology Augsburg University ...

RE: ID Card process ownership and management

Posted By Scott Krajewski 03-16-2023 10:55:59 AM
Found In Egroup: Small Colleges \ view thread

Our library also does the ID card mechanics. Our cards are only IDs, not door access. We support them and manage the software used and furnish the supplies for the printer. We have fobs for door access and public safety handles those. -- Scott -- Scott Krajewski, MBA '21 Associate Vice President ...

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