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Joe Karam

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RE: Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 03-06-2025 01:58:43 PM
Found In Egroup: Network Management \ view thread
Hi All, We are up to 95 responses for the monitoring service survey, and I would love to have over 100. If you haven't responded yet, please try to respond this week and I will start compiling results next week. The survey is available at: https://princetonsurvey.az1.qualtrics.com/jfe/form/SV_0rE79GQgfTAwJiS ...

RE: Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 03-03-2025 11:01:35 AM
Found In Egroup: Wireless Local Area Networking \ view thread
Hello Wireless Community Group, If you have not participated in the monitoring services survey, please participate this week. I have 80 responses but would really like to get to 100 responses. I am also happy to share the results to this group. Thank you in advance. The survey is at: https://princ ...

RE: IMF Mission: MAC Spoofing

Posted By Joe Karam 02-28-2025 11:54:14 AM
Found In Egroup: Enterprise Monitoring \ view thread
While we have some of the mitigations in place with syslog alerts, DHCP snooping and ARP inspection, we are building out other behavior analysis intelligence with extraHOP. I created two different device groups with the following logic: If the vendor MAC address is an IoT device like Lutron, Siemens, ...

RE: IMF Mission: MAC Spoofing

Posted By Joe Karam 02-28-2025 11:54:13 AM
Found In Library: Enterprise Monitoring

RE: Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 02-28-2025 08:36:45 AM
Found In Egroup: Enterprise Monitoring \ view thread
Hello everyone, We are up to about 75 responses for our monitoring services survey. I would really like to get to 100 responses, so if you have not filled out the survey, please take a few minutes to fill it out. I have sent out the survey to various Educause and Internet2 groups, but would greatly ...

RE: Network Management software

Posted By Joe Karam 02-25-2025 12:03:54 PM
Found In Egroup: Network Management \ view thread
Just a reminder, I am conducting a survey of monitoring services in use in higher education. I have sent out the survey to various Educause lists last week, but would greatly appreciate additional participation. I am also happy to share the aggregate results to this group. Thank you in advance. The survey ...

Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 02-18-2025 11:52:00 AM
Found In Egroup: Wireless Local Area Networking \ view thread
Dear Educause Wireless Management Community Group, I am excited to invite you to participate in an important survey aimed at understanding how IT monitoring services-specifically infrastructure, application, and cloud monitoring-are utilized across higher education information technology services. ...

Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 02-18-2025 11:49:00 AM
Found In Egroup: Network Management \ view thread
Dear Educause Network Management Community Group, I am excited to invite you to participate in an important survey aimed at understanding how IT monitoring services-specifically infrastructure, application, and cloud monitoring-are utilized across higher education information technology services. ...

Invitation to Participate in IT Monitoring Services Survey

Posted By Joe Karam 02-17-2025 11:35:00 AM
Found In Egroup: Enterprise Monitoring \ view thread
Dear Educause Monitoring Community Group, I am excited to invite you to participate in an important survey aimed at understanding how IT monitoring services-specifically infrastructure, application, and cloud monitoring-are utilized across higher education information technology services. Your insights, ...

IMF Mission: MAC Spoofing

Posted By Joe Karam 02-10-2025 08:27:00 AM
Found In Egroup: Enterprise Monitoring \ view thread
We have been asked to monitor for MAC Spoofing incidents. For example: duplicate MAC addresses of key infrastructure like our routers. spoofed MAC addresses of critical infrastructure like cameras, door locks, etc.) I am still working on defining use cases with our security team because some ...

RE: Seeking Your Input: Pro/Con/Pro Feedback on NetBrain

Posted By Joe Karam 02-10-2025 08:21:41 AM
Found In Egroup: Enterprise Monitoring \ view thread
We looked at Netbrain a few years ago, so I don't have updated information, but: Pro 1: The entire network team liked it Pro 2: Visualization was really great Con 1: the pricing for covering all of our wireless made it cost prohibitive. Joe ------------------------------ Joe Karam ...

Monitoring RFI Sample

Posted By Joe Karam 02-04-2025 03:28:48 PM
Found In Library: Enterprise Monitoring
Sample Monitoring RFI

Monitoring Vendors

Posted By Joe Karam 01-24-2025 01:28:09 PM
Found In Library: Enterprise Monitoring
Infrastructure and Application Monitoring Vendors

RE: Zoom and RingCentral Traffice

Posted By Joe Karam 12-05-2024 11:37:35 AM
Found In Egroup: Enterprise Monitoring \ view thread
Hi Petrus, that is a tough use case to troubleshoot. I would try to narrow the issue down as much as possible - if it is just happening with clients on our network, or external clients? Is it happening with certain versions of client software or OS? etc. In these cases we would use extraHOP to capture ...

Higher Education Monitoring Maturity Model

Posted By Joe Karam 11-25-2024 12:17:34 PM
Found In Library: Enterprise Monitoring
This model helps organizations assess their current monitoring capabilities and plan for future improvements.

December 4 Enterprise Monitoring CG Monthly Meeting

Posted By Joe Karam 11-25-2024 09:37:15 AM
Found In Egroup: Enterprise Monitoring \ view thread
Hi All, A very happy thanksgiving to all celebrating this week! I hope everyone has a nice quiet break! We will have our monthly meeting on Wednesday, December 4th at 2pm eastern time. I sent out calendar invitations a couple weeks ago and you will find it in our community calendar. The zoom information ...

Modernizing Monitoring in Higher Education Presentation

Posted By Joe Karam 11-06-2024 10:17:54 AM
Found In Library: Enterprise Monitoring
Educause Annual Conference 2024 presentation on modernizing monitoring

November Monthly Meeting - Today, 11/6 at 2pm

Posted By Joe Karam 11-06-2024 10:01:00 AM
Found In Egroup: Enterprise Monitoring \ view thread
Hi All, I am so sorry I forgot it is the first Wednesday of the month. We will meet today at 2pm Eastern time to go over updates. It was great to meet so many people at the Educause Annual Conference. I especially enjoyed presenting monitoring service models with Nicolas Colbert from Emory! ...

Performance and Security Monitoring Visibility

Posted By Joe Karam 10-01-2024 03:43:54 PM
Found In Library: Enterprise Monitoring
This is a presentation I put together to assist others with developing monitoring services, processes, and partnerships to improve performance and security monitoring

RE: October Monthly Meeting for Enterprise Monitoring

Posted By Joe Karam 10-01-2024 03:31:35 PM
Found In Egroup: Enterprise Monitoring \ view thread
Hi All, I did not hear back from anyone regarding LogicMonitor demonstrations for our October 2 meeting. If no one has a demonstration, we can go over general monitoring updates, questions, concerns. I can also review a monitoring requirement gathering document I have started to gather input: We ...