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For our portal, we are using rSmart OneCampus. It's basically a link farm in the form of an app store (available here: https://inside.nd.edu/). We also have ModoLabs powering our mobile app. There's significant overlap in functionality for these but neither is a full replacement for the other. We recently ...

Notre Dame has a role we call Duty Officer which is responsible for coordinating response to major incidents. This role rotates on a weekly basis and includes being on-call 24/7 during their week, creating the incident during non-business hours (during business day, it's usually the Help Desk or the ...

We're hiring an IT Content Strategist–someone who is both creative and strategic, who can help lead marketing and communications for the OIT (our central IT org) at the University of Notre Dame. This is an amazing team that gets to make incredible things like the Google First Wizarding College and the ...

You might not know Sarah but you're not wrong! She's amazing!

Adam, We recently posted a job that used this job description. We called these "IT Strategic Partners" rather than BRMs to soften the terminology for higher ed. https://docs.google.com/document/d/1tTHODmsm_VMVRIfVr5IWvB4gSLjm-OLRlV7QkNmsNbE/edit?usp=sharing ThanksChas Chas Grundychasgrundy@nd.edu // ...

As we embark on our journey to design and implement a BRM practice, I've developed a First 90 Days plan for onboarding a new campus business partner. I would love feedback/comments on it. I realize our vision for BRM may not be the same from institution to institution but the different perspectives will ...

At Notre Dame we rolled out a new IT governance model recently and have seen a gap between governance and our central IT organization's ability to adequately plan for and deliver IT services or projects for our campus partners. We are coming to believe that business relationship management (BRM) is the ...