Posted By
Chas Grundy
02-02-2023 10:50:37 AM
Found In
Egroup:
IT Service Management
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Notre Dame has a role we call Duty Officer which is responsible for coordinating response to major incidents. This role rotates on a weekly basis and includes being on-call 24/7 during their week, creating the incident during non-business hours (during business day, it's usually the Help Desk or the ...
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