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Amit Singh

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Posted By Amit Singh 03-11-2024 02:47:00 PM
Found In Egroup: IT Disaster Recovery and Business Continuity
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Hi All, How long have you been on this journey? 7 years Do you use a tool to track/document? If so, which one? We use a UC system-wide tool named "UC Ready." We have also been using Confluence/Wiki, which we are moving away from. Where in your org is DR/BC located? ...
Posted By Amit Singh 05-12-2022 11:19:00 AM
Found In Egroup: IT Service Management
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Hey Pankhil, Here at UC Berkeley, we perform major incident reviews. There is a list of scripted questions that we use, including Impact of the Incident, Incident commander name, Incident trigger, Incident detection, Incident timeline, Communication, Root Cause, Action Items, Permanent or temporary ...