Profile

CommunityPlatform_1350x900.jpg

Amit Singh

Edit My Profile


My Content

1 to 2 of 2 total
Posted By Amit Singh 03-11-2024 02:47:26 PM
Found In Egroup: IT Disaster Recovery and Business Continuity
\ view thread
Hi All, How long have you been on this journey? 7 years Do you use a tool to track/document? If so, which one? We use a UC system-wide tool named "UC Ready." We have also been using Confluence/Wiki, which we are moving away from. Where in your org is DR/BC located? Central IT, Infrastructure ...
Posted By Amit Singh 05-12-2022 11:19:17 AM
Found In Egroup: IT Service Management
\ view thread
Hey Pankhil, Here at UC Berkeley, we perform major incident reviews. There is a list of scripted questions that we use, including Impact of the Incident, Incident commander name, Incident trigger, Incident detection, Incident timeline, Communication, Root Cause, Action Items, Permanent or temporary resolution. ...