Posted By
Amit Singh
05-12-2022 11:19:17 AM
Found In
Egroup:
IT Service Management
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Hey Pankhil, Here at UC Berkeley, we perform major incident reviews. There is a list of scripted questions that we use, including Impact of the Incident, Incident commander name, Incident trigger, Incident detection, Incident timeline, Communication, Root Cause, Action Items, Permanent or temporary resolution. ...
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