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Allan Chen

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Posted By Allan Chen 05-16-2024 01:19:00 PM
Found In Egroup: Small Colleges
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Hi all,We are migrating from the Affinaquest "version" (overlay? I forget what they call it) of Salesforce to the "plain" Education Cloud option. We've had a lot of transitions in staff in this process, and the current project leaders are hoping to get some insight from other colleges of similar size. ...
Posted By Allan Chen 05-15-2024 12:41:00 PM
Found In Egroup: CIO
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Isn't that what Tambellini's Peertelligent (is that what it's still called?) catalog is? I contributed to it when it first launched so it's been a while, but I thought the goal was to have a repository of "reviews" from institutions using various products. Maybe that's what you meant when you said you ...
Posted By Allan Chen 05-10-2024 10:59:00 AM
Found In Egroup: CIO
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Lots of terrific input on this question. Another thing that some vendors do that bothers me is referencing other customers that have nothing to do with us. I get that saying that "noteworthy institution X" is a current customer lends some credibility, but often that institution isn't even remotely similar ...
Posted By Allan Chen 04-26-2024 10:38:00 AM
Found In Egroup: Small Colleges
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I think the obvious counter argument to this is user experience. We have Ellucian Colleague as our ERP, and use their Self-Service as the end-user "portal" for stuff like financial aid, grades, registration, etc. It's a pretty brutal experience in my opinion, by today's standards. We have done a lot ...
Posted By Allan Chen 03-21-2024 12:42:00 PM
Found In Egroup: Small Colleges
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Hi all,Here at CalArts, we are beginning to get questions about IT's policy on the adoption and use of Gen AI. This is not about GAI use in classrooms. But, for example, under what circumstances IT would or would not enable something like Google Gemini within our Workspace tenant. Or when/under what ...
Posted By Allan Chen 03-05-2024 10:35:00 AM
Found In Egroup: Asian Pacific American
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Gerard,We have an all-day event that day here at CalArts. I'd love to submit and hear the response to a question - any chance you can record the discussion? Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 ...
Posted By Allan Chen 02-27-2024 02:09:00 PM
Found In Egroup: CIO
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Hey Trisha,We're using Symplicity Advocate. If it's on your radar, I can put you in touch with the folks that manage it. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 McBean Parkway | Valencia, CA ...
Posted By Allan Chen 02-16-2024 10:00:00 AM
Found In Egroup: CIO
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Hi everyone, I wanted to post a friendly reminder that EDUCAUSE is accepting nominations and applications to serve on the EDUCAUSE Board of Directors. Serving on the EDUCAUSE Board is an excellent opportunity to represent the community on all kinds of matters affecting the organization and, by ...
Posted By Allan Chen 02-12-2024 12:06:00 PM
Found In Egroup: Small Colleges
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Hi all,We are redesigning our website and we're having a lot of discussions about our directory. The web design firm we're working with is most skilled at taking a single CSV data file and ingesting that into Drupal (our chosen CMS). We/They/It can't take data from multiple sources. We are hoping for ...
Posted By Allan Chen 02-08-2024 11:53:00 AM
Found In Egroup: CIO
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Joe - was your increase for ONE or for your "regular" set of licenses? Bret - I wrote our rep immediately and got this: " we are not forcing the change to ZoomONE, this is an optional upgrade on your licensing." Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology ...
Posted By Allan Chen 01-11-2024 03:18:00 PM
Found In Egroup: Google Workspace
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Excellent. Thanks for the help. I'll get our google quasi-admin on this. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 McBean Parkway | Valencia, CA 91355Working and residing on Chumash, Tongva, Fernandeño ...
Posted By Allan Chen 01-11-2024 03:09:00 PM
Found In Egroup: Google Workspace
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Thanks Josh. We'll keep that in mind. We have over a decade of accounts that were never deleted so this is going to be a pretty ugly process in any case. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 ...
Posted By Allan Chen 01-11-2024 02:57:00 PM
Found In Egroup: Google Workspace
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Hi all,My apologies - we value our relationship with Amplified (and they saved our bacon more than once) and one of my colleagues indicated to me that I didn't quite get my original comment correct. We have not yet gained the GAM knowledge to do this on our own, and Amplified does not (and has never, ...
Posted By Allan Chen 01-11-2024 02:19:00 PM
Found In Egroup: Google Workspace
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Hi all,We're trying to identify inactive users in our domains, and haven't had much luck with Amplified, with whom we partner for much of our Google admin knowledge. I have seen many of you make references to "generating a report of inactive users" so I'm pretty sure it's possible. I'm presuming that's ...
Posted By Allan Chen 01-10-2024 09:35:00 AM
Found In Egroup: Schools and Colleges of Arts and Design IT Leadership
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thanks for both of your replies. @Ashley are you saying that the solution is not viable without higher performance GPUs (which are of course wildly expensive right now)? Or just that they cannot be a 1:1 replacement of a physical machine just yet? We are thinking more in terms of providing "enough" ...
Posted By Allan Chen 01-08-2024 04:39:00 PM
Found In Egroup: Schools and Colleges of Arts and Design IT Leadership
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Hi all,We are trying to more effectively address tech equity on campus. I know many comprehensive institutions have gone the route of virtual labs, but I presume this is problematic considering the varied and often intensive computing demands of art students. But...has anyone explored this area? Any ...
Posted By Allan Chen 12-18-2023 12:35:00 PM
Found In Egroup: Small Colleges
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Sorry. I should clarify - it's more the data exchange side that I'm talking about. For example, we are going through reports to change from EFC to unmet need. But there will be a lot of data changes with the new FAFSA. What are folks doing to handle all that? What "gotchas" have you identified/been worrying ...
Posted By Allan Chen 12-18-2023 12:30:00 PM
Found In Egroup: Small Colleges
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Hi all,We continue our work to prepare for the new FAFSA. Curious as to what other schools are doing, though. We already have the "socialization" side of things (communications to applicants, primarily), but is anyone enlisting outside help (consultants, for example)? Having them ready to help if needed? ...
Posted By Allan Chen 12-05-2023 10:20:00 AM
Found In Egroup: Google Workspace
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That's what I thought, but our legal team asks "everyone" to keep all emails related to a specific search term. But this might be an overly broad interpretation of e-discovery need by our lawyer. I'll chat with them some more.Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information ...
Posted By Allan Chen 12-05-2023 10:10:00 AM
Found In Egroup: Google Workspace
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Thanks. Aaron - I might be misunderstanding how the specific accounts feature works. I thought that would hold only the data in that one account. What about a hold on data on another account that meets the search criteria? Sorry if it's a dumb question. Allan -- Allan Chen he/him/his Vice President ...