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Allan Chen

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RE: Classroom and Facility Scheduler Recommendations - budget-conscious

Posted By Allan Chen 08-29-2024 09:19:37 AM
Found In Egroup: Small Colleges \ view thread
Yes, we got all 4 parts of Coursedog at once, so putting up with a few quirks has been acceptable. But if we needed only a space booking solution, we might have gone a different route. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 ...

RE: Classroom and Facility Scheduler Recommendations - budget-conscious

Posted By Allan Chen 08-28-2024 11:28:25 AM
Found In Egroup: Small Colleges \ view thread
We're on Coursedog now, after looking at Ad Astra and 25Live from CollegeNET. Coursedog has a really rich workflow process, but doesn't easily allow for booking a room repeatedly for the same purpose (e.g. a weekly team meeting). You can add a room multiple times to a single request, or even ask for ...

RE: Attachment icons not visible in GMail's Default mode

Posted By Allan Chen 08-20-2024 01:39:19 PM
Found In Egroup: Google Workspace \ view thread
FWIW it's happening to one of our users, too. We haven't done much troubleshooting on it yet - ticket just came in this morning. But that's what they are experiencing. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu ...

RE: Text messaging solutions

Posted By Allan Chen 07-18-2024 08:57:37 AM
Found In Egroup: CIO \ view thread
We use Cadence here as well, for SMS only, in our Admissions division. We are looking at adding it for other, general student success initiatives. I can put you in touch with various teams if you'd like. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu ...

Data Governance 101-ish

Posted By Allan Chen 07-02-2024 11:30:28 AM
Found In Egroup: Small Colleges \ view thread
Hi allWe are a bit behind the curve on data governance and strategic planning at CalArts. We have a DG committee that is making a lot of headway and therefore my question is more about the strategic planning - the building of a long-term vision for what data will look like at your institution. We are ...

Data Governance (and strategic planning) 101-ish

Posted By Allan Chen 07-02-2024 11:25:00 AM
Found In Egroup: Data Governance Community Group \ view thread
Hi all, I (and a couple of my CalArts colleagues) have just signed up for this CG. I've read through a number of threads from the past but find myself once again asking some rather basic questions of a very knowledgeable and advanced group. I appreciate your patience. We are a bit behind the curve ...

Salesforce Education Cloud

Posted By Allan Chen 05-16-2024 01:19:00 PM
Found In Egroup: Small Colleges \ view thread
Hi all,We are migrating from the Affinaquest "version" (overlay? I forget what they call it) of Salesforce to the "plain" Education Cloud option. We've had a lot of transitions in staff in this process, and the current project leaders are hoping to get some insight from other colleges of similar size. ...

RE: Where do we find information about vendors?

Posted By Allan Chen 05-15-2024 12:41:00 PM
Found In Egroup: CIO \ view thread
Isn't that what Tambellini's Peertelligent (is that what it's still called?) catalog is? I contributed to it when it first launched so it's been a while, but I thought the goal was to have a repository of "reviews" from institutions using various products. Maybe that's what you meant when you said you ...

RE: How can vendors best reach out to us?

Posted By Allan Chen 05-10-2024 10:59:00 AM
Found In Egroup: CIO \ view thread
Lots of terrific input on this question. Another thing that some vendors do that bothers me is referencing other customers that have nothing to do with us. I get that saying that "noteworthy institution X" is a current customer lends some credibility, but often that institution isn't even remotely similar ...

RE: Portal solution

Posted By Allan Chen 04-26-2024 10:38:00 AM
Found In Egroup: Small Colleges \ view thread
I think the obvious counter argument to this is user experience. We have Ellucian Colleague as our ERP, and use their Self-Service as the end-user "portal" for stuff like financial aid, grades, registration, etc. It's a pretty brutal experience in my opinion, by today's standards. We have done a lot ...

examples of IT policies governing adoption/use of GAI

Posted By Allan Chen 03-21-2024 12:42:00 PM
Found In Egroup: Small Colleges \ view thread
Hi all,Here at CalArts, we are beginning to get questions about IT's policy on the adoption and use of Gen AI. This is not about GAI use in classrooms. But, for example, under what circumstances IT would or would not enable something like Google Gemini within our Workspace tenant. Or when/under what ...

RE: March APA CG Meeting - Conversation about Talent Acquisition

Posted By Allan Chen 03-05-2024 10:35:00 AM
Found In Egroup: Asian Pacific American \ view thread
Gerard,We have an all-day event that day here at CalArts. I'd love to submit and hear the response to a question - any chance you can record the discussion? Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 ...

RE: Incident Reporting - Maxient alternative

Posted By Allan Chen 02-27-2024 02:09:00 PM
Found In Egroup: CIO \ view thread
Hey Trisha,We're using Symplicity Advocate. If it's on your radar, I can put you in touch with the folks that manage it. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 McBean Parkway | Valencia, CA ...

EDUCAUSE Board of Directors: Apply or Nominate a Colleague by February 28

Posted By Allan Chen 02-16-2024 10:00:00 AM
Found In Egroup: CIO \ view thread
Hi everyone, I wanted to post a friendly reminder that EDUCAUSE is accepting nominations and applications to serve on the EDUCAUSE Board of Directors. Serving on the EDUCAUSE Board is an excellent opportunity to represent the community on all kinds of matters affecting the organization and, by ...

web directory tools

Posted By Allan Chen 02-12-2024 12:06:00 PM
Found In Egroup: Small Colleges \ view thread
Hi all,We are redesigning our website and we're having a lot of discussions about our directory. The web design firm we're working with is most skilled at taking a single CSV data file and ingesting that into Drupal (our chosen CMS). We/They/It can't take data from multiple sources. We are hoping for ...

RE: Zoom price increase

Posted By Allan Chen 02-08-2024 11:53:00 AM
Found In Egroup: CIO \ view thread
Joe - was your increase for ONE or for your "regular" set of licenses? Bret - I wrote our rep immediately and got this: " we are not forcing the change to ZoomONE, this is an optional upgrade on your licensing." Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology ...

RE: GAM script for inactive users?

Posted By Allan Chen 01-11-2024 03:18:00 PM
Found In Egroup: Google Workspace \ view thread
Excellent. Thanks for the help. I'll get our google quasi-admin on this. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 McBean Parkway | Valencia, CA 91355Working and residing on Chumash, Tongva, Fernandeño ...

RE: GAM script for inactive users?

Posted By Allan Chen 01-11-2024 03:09:00 PM
Found In Egroup: Google Workspace \ view thread
Thanks Josh. We'll keep that in mind. We have over a decade of accounts that were never deleted so this is going to be a pretty ugly process in any case. Allan -- Allan Chen he/him/his Vice President for IT/CTO | Information Technology achen@calarts.edu | (661) 253-7732 calarts.edu | 24700 ...

RE: GAM script for inactive users?

Posted By Allan Chen 01-11-2024 02:57:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all,My apologies - we value our relationship with Amplified (and they saved our bacon more than once) and one of my colleagues indicated to me that I didn't quite get my original comment correct. We have not yet gained the GAM knowledge to do this on our own, and Amplified does not (and has never, ...

GAM script for inactive users?

Posted By Allan Chen 01-11-2024 02:19:00 PM
Found In Egroup: Google Workspace \ view thread
Hi all,We're trying to identify inactive users in our domains, and haven't had much luck with Amplified, with whom we partner for much of our Google admin knowledge. I have seen many of you make references to "generating a report of inactive users" so I'm pretty sure it's possible. I'm presuming that's ...