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Taj Wolff

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Where are you on your DR/BC journey?

Posted By Taj Wolff 04-21-2023 07:36:00 AM
Found In Egroup: IT Disaster Recovery and Business Continuity \ view thread
To get this CG kicked off, I thought it might be good for us to share where you are with DR/BC in your operation. So here are a few questions to use as discussion points. How long have you been on this journey? Do you use a tool to track/document? If so, which one? Where in your org is DR/BC located? ...

RE: Inaugural post - remote DR sites

Posted By Taj Wolff 04-18-2023 06:55:39 AM
Found In Egroup: IT Disaster Recovery and Business Continuity \ view thread
Thanks for being the first, Brian. I'm so glad we finally have a group to discuss these topics as well. Taj Taj S Wolff Director, IT Service Management and Operations, VUIT Vanderbilt University 615.343.1621 | taj.wolff@vanderbilt.edu Pronouns: she/her/hers

New CG for IT DR/BC

Posted By Taj Wolff 04-17-2023 07:23:06 AM
Found In Egroup: IT Service Management \ view thread
I'm happy to report that we have a new CG for IT Disaster Recovery and Business Continuity. If you or someone you know is interested please share this with them. IT Disaster Recovery and Business Continuity Educause remove preview IT Disaster Recovery and Business Continuity View ...

Welcome!

Posted By Taj Wolff 04-17-2023 07:20:55 AM
Found In Egroup: IT Disaster Recovery and Business Continuity \ view thread
Welcome everyone! I'm so excited to finally have this CG started and look forward to sharing info on all things DR/BC for IT in higher ed. ------------------------------ Taj Wolff Director IT Service Management and Operations Vanderbilt University taj.wolff@vanderbilt.edu --------------------- ...

Welcome to the new IT Disaster Recovery/Business Continuity CG

Posted By Taj Wolff 04-17-2023 07:17:36 AM
Found In Announcements
We hope you will join us to discuss and share all things DR/BC related.

RE: Incident Commander or Similar role

Posted By Taj Wolff 02-06-2023 07:19:08 AM
Found In Egroup: IT Service Management \ view thread
Hannah, We would love to have a copy of your process docs, plans and templates. Thanks very much! Taj ------------------------------ Taj Wolff Director IT Service Management and Operations Vanderbilt University taj.wolff@vanderbilt.edu ------------------------------

Anyone using Fusion Risk Management?

Posted By Taj Wolff 02-02-2023 08:17:58 AM
Found In Egroup: IT Service Management \ view thread
We are implementing Fusion Risk Management for our DR/BC and Risk functions. We'd love to talk to other schools who are using Fusion and might answer some questions about how you've designed various functions. If you have a contact who is responsible, could you please pass my contact info along? Thanks ...

Incident Commander or Similar role

Posted By Taj Wolff 02-01-2023 03:48:00 PM
Found In Egroup: IT Service Management \ view thread
Do you have a person who acts as an incident commander or is responsible for running a major incident/problem and/or providing communications? What are the duties? What do you call that role? Does the same person who runs/manages the major incident also communicate the status up and across to leadership? ...

RE: ITSM Tool Transition and Consolidation Advice

Posted By Taj Wolff 05-31-2022 10:20:09 AM
Found In Egroup: IT Service Management \ view thread
I'd love to know the reasoning behind moving to Team Dynamix. It looks like a good tool, but all we hear from our users is that they want ServiceNow. Thanks for any input. Taj Taj Wolff, MBA | Director, ITSM | Information Technology | Vanderbilt University taj.wolff@vanderbilt.edu | phone ...

RE: ITSM Tool Transition and Consolidation Advice

Posted By Taj Wolff 05-31-2022 07:02:00 AM
Found In Egroup: IT Service Management \ view thread
I'd be interested in the tools you're using now. We are doing an RFP and so will likely transition from one to another. Also interested in following this thread to learn of the experience of others. Thanks, Taj ------------------------------ Taj Wolff Director IT Service Management and Operations ...

Is any part of PCI in IT at your school?

Posted By Taj Wolff 11-01-2021 03:54:29 PM
Found In Egroup: CIO \ view thread
Does all or any part of PCI compliance live in IT at your school? As we see it, PCI could be divided into three (or do you have more?) big areas: 1. Point of sale or point of payment 2. Legal compliance 3. Technology - (IT Security for PCI?) Any information you can provide would be greatly appreciated. ...