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Karen Ethier

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Posted By Karen Ethier 03-06-2024 01:07:57 PM
Found In Egroup: Learning Space Design
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The ETC (Educational Technology Collaborative) 2024 Conference Call for Proposals is open! https://etc.memberclicks.net/2024-call-for-annual-conference-proposals The mission of ETC is to provide leadership and a forum for information exchange to the providers of media content, academic technology, ...
Posted By Karen Ethier 07-24-2023 01:28:00 PM
Found In Egroup: IT Support Services
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Hi all, For those of you whose organizations/departments clearly define who your customers are (and aren't) and what services you provide (or don't provide) to those groups, could you please share any policy or informal documents that define those relationships and limitations? We are looking to better ...
Posted By Karen Ethier 01-17-2023 07:40:37 AM
Found In Egroup: IT Support Services
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Hi all, We have a great (free) onsite event coming up at RWU in Bristol, RI on February 10 that will provide an opportunity for networking and learning together. Registration is available at: https://etc.memberclicks.net/regional-event-roger-williams I hope to see you there! Best, Karen Karen ...
Posted By Karen Ethier 11-08-2022 06:24:10 AM
Found In Egroup: IT Service Management
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Hi Sara, Roger Williams University's Technology Projects site can be found here: https://www.rwu.edu/who-we-are/administrative-offices/information-technology/projects We use Freshservice as our ITSM and PM tool. Project requests are automatically assigned to those in IT who manage projects, the Deputy ...
Posted By Karen Ethier 09-15-2022 09:43:59 AM
Found In Egroup: IT Support Services
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Do any of your departments or institutions use an opt-in text message service that you would recommend? This would be used mainly for outage notifications. Thanks! Karen Karen J Ethier (she/her/hers) Director of Support Services, Information Technology and Search Advocacy Coordinator Roger ...
Posted By Karen Ethier 02-02-2022 12:12:06 PM
Found In Egroup: IT Support Services
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Roger Williams University is seeking applicants for a Senior Technical Support Specialist! https://rwu.interviewexchange.com/jobofferdetails.jsp?JOBID=142337 Karen J Ethier (she/her/hers) Director of Support Services Information Technology Roger Williams University 1 Old Ferry Rd. Bristol, RI ...
Posted By Karen Ethier 01-19-2022 09:15:42 AM
Found In Egroup: IT Support Services
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Roger Williams University Information Technology, located in beautiful Bristol, RI, is seeking applicants for a Senior Technical Support Specialist to join our collaborative support services team! This is a position with lots of room for growth, with monthly training time provided and opportunities for ...
Posted By Karen Ethier 11-18-2021 08:57:57 AM
Found In Egroup: IT Support Services
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Good morning! Roger Williams University in beautiful, Bristol, RI is hiring a Senior Endpoint Support Specialist. We are specifically looking for someone with significant Apple experience. Please pass along to anyone you think may be interested. Roger Williams University Job Posting: Senior Endpoint ...