Posted By
Nick Young
10-22-2021 01:37:42 PM
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IT Service Management
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Mitch -- Im the Change Manager for ITS here at UNCG, and up until a couple of months ago, i managed the Event Management group (monitoring/alerting) as well. We use ServiceNow for both Change and Event Management. Our groups file Change Requests which have CIs associated with them, and Event Management ...
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