This EDUCAUSE community group is designed for discussion of issues and challenges that affect chief information officers in higher education: the role of the CIO, financing and funding strategies, planning and organizing for information resources (especially information technology) within the institution, human resource issues, policies for the networked information environment, and the future of higher education. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader
This EDUCAUSE community group is sponsored by the Higher Education Information Security Council. The purpose of the group is to provide a forum to identify problems and share strategies or solutions as colleges and universities continue to improve information security governance, compliance, data protection, and privacy programs. The group will also inform the council's Advisory Committee of current issues and trends and will help identify and promote effective community practices. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy
Recent breakthroughs in the field of generative AI have caused unprecedented disruption to higher education and beyond. This community group discusses the issues and opportunities related to pedagogical, ethical, privacy, and other aspects of generative AI impacting students, staff, and faculty across higher education. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Teaching and Learning
Programs, services, and resources at universities and colleges continue to expand exponentially, and delivery methods have become increasingly technology-centric. Unless these technologies are designed and deployed to support the access needs of all users, including those with disabilities, universities and colleges risk excluding qualified students, faculty, staff, and other stakeholders. The IT Accessibility Community Group will help the EDUCAUSE community to assess the scope of issues of IT accessibility, identify resources and initiatives, develop best practices on policy and assistive program and service development, and in general focus on how to approach campus-wide universal access to information available via technology by engaging in dialogue across boundaries within and beyond the campus environment. This group meets at the EDUCAUSE annual conference and online on the first Wednesday of the month. The electronic discussion list via EDUCAUSE Connect hosts robust discussion of issues throughout the year and links to the monthly meetings. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Accessibility, Universal Design
This EDUCAUSE community group is to provide a forum for all topics related to instructional technologies. Instructional technology combines an understanding of pedagogy and technology. With this field rapidly changing due to the continual evolution of underlying technologies, enhanced understanding of learning, and discipline-driven changes within the subjects being taught the topics discussed in this group range from learner-centered principles to technology selection and key issues relating to instructional technologies. The EDUCAUSE Instructional Technologies community group includes a diverse membership of faculty, staff, and students with a wide range of professional backgrounds and expertise in technology and education. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, Instructional Technology, Pedagogy, EdTech
This EDUCAUSE community group provides a forum for discussion of how to effectively gather, analyze and apply student data to inform and quantify the efficacy of instructional design decisions and processes. Data-informed instructional design, which parallels the emerging theory of Course Design Analytics and Learning Analytics, leverages student-generated data to inform learning and course design for a specific set of students who bear unique characteristics. Since students’ academic performance can be affected by study activities conducted in classrooms, out of classrooms, and through newly-emerging and rapidly-evolving technology, this group will examine data in a variety of venues. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Online Learning, Teaching and Learning, Learning Analytics, Course Design
This EDUCAUSE community group addresses all forms of wireless local area networking in the unlicensed spectrum, focusing on issues pertaining to 802.11x as well as emerging broadband and high-speed technologies. Topics of interest include authentication, authorization, roaming, IEEE standards, vendor interoperability and bugs, scalability, RF site surveys, and RF congestion and interference in the ISM/U-NII band. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Wireless, Networking, Wi-Fi, Infrastructure
This EDUCAUSE community group provides a forum for discussing adoption and implementation of ITSM (IT Service Management) guidance and the related issues and obstacles that are particular in higher education. The topics include discussions of ITIL and ITSM processes implementations, usage of tools, training, and ways to promote a service management culture in higher education IT. This group meets at the EDUCAUSE Annual Conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, ITIL, IT Service Management, #ITServiceManagement, #itsm
This EDUCAUSE community group focuses on issues faced by project managers of technical projects within higher education. Discussions include best practices and tools, promotion of project management culture in IT organizations, managing cross–functional groups, the introduction of new technologies, and meeting client expectations. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Project Management, Change Management, PMO
The Google Workspace community group provides a forum for higher education professionals to share thoughts and experiences about the Google Workspace including: mail, calendaring, docs and spreadsheets, etc. The group will identify effective practices in support and use of the suite and discuss how "living in the cloud" is working. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Google Workspace, Collaboration, Cloud Productivity
The Women in IT Community Group collaborates and disseminates effective practices in the recruitment, retention, and advancement of women in higher education IT. Meaningful connections are made through a variety of collaboration tools, including EDUCAUSE Connect, providing an opportunity for addressing a wide range of topics impacting women IT professionals in colleges and universities. Open to all, this group facilitates a networking opportunity at the EDUCAUSE Annual Conference and offers sessions that highlight a variety of industry best practices. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Organizational Culture, Diversity, Equity, Inclusion, Women in IT
In the age of analytics, building a strong data foundation is essential: ensuring data conforms to standards, is of high quality, is available when needed, and is managed by Data Stewards. The Data Governance Community Group is a venue for data governance managers—and open to those seeking to initiate data governance programs. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Data and Analytics, IT Leader, Data Governance, Data Quality, Stewardship
This EDUCAUSE community group focuses on strategic thinking on how to best provide support for the higher education communities of faculty, staff and students. In particular this group focuses on how to share information, best practices, common tools and strategies. This community has expert knowledge of help desk management, desktop support, hardware/software standards, knowledge management, service management systems and end user communications. By leveraging our commonalities, this constituency group seeks innovative, effective and efficient practices that insure successful support. This group consistently meets at the EDUCAUSE annual conference, often at the EDUCAUSE regional conferences and communicates via electronic discussion throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Help Desk, Desktop Support, Service Management, Knowledge Management
This EDUCAUSE community group provides interested higher education professionals with an opportunity to share ideas and concerns about managing and supporting networks, including the expanding area of wireless networks. Topics include new technologies, hardware and software standards, user support. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Networking, Infrastructure, Wireless, User Support
The IT Communications Community Group (ITCOMM CG) is a forum and resource for higher education IT communications professionals and others to share ideas and best practices about communicating effectively about IT at their institutions. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Communications, Marketing, Stakeholder Engagement
The purpose of this EDUCAUSE community group is to provide a forum for all topics related to identity and access management, including procedures, technologies, products, administration, prototypes, projects, business models, and many other areas. Participants are encouraged to share experiences about what has and has not worked on their campuses and to suggest ways that the community can organize activities and distribute information that will facilitate deployment of effective identity and access management solutions. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, Identity and Access Management, IAM, Authentication, Authorization
Higher Education is seeing exponential growth in the field of digital and blended teaching and learning. This EDUCAUSE community group is geared at Directors, Coordinators and/or Administrators of blended and digital programs and provides a space for the exchange of ideas, tips and information related to excellent practices and policies, quality control, accessibility, staffing and structure, as well as management of support services, faculty development, and Learning Management Systems. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, Online Learning, Program Management, Accessibility, LMS
The Cloud Computing Community Group (CCCG) provides participants with the opportunity to learn about and discuss the challenges and opportunities associated with the adoption of cloud computing in colleges and universities. Examples of discussion topics include cloud management practices, compliance and legal issues, data privacy and security considerations, cloud identity and access management, cloud service integration (cloud to cloud and cloud to on-premise), research computing, skills and staffing implications, vendor relationship management, and cloud use cases to enable institutional agility, efficiency, and innovation. This group meets monthly via Zoom, at the EDUCAUSE Annual Conference, and uses this list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Cloud Computing, Security, Governance, Integration
This EDUCAUSE community group is designed for the discussion of information technology issues that are unique to small colleges, those with an FTE enrollment under 5,000. We share our issues, ideas, and solutions related to the planning, implementation, and management of technology-related information resources. We have bi-monthly meet-ups on zoom, covering a variety of topics. Participants are encouraged to submit discussion items ahead of time but may also ask for feedback during the meeting. Occasionally we have special topic conversations or webinars on zoom. And, we have an active discussion forum. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Institution Type, Small Colleges, IT Management, Collaboration
The way we use space impacts teaching practices, learning activities and effectiveness, student interactions, as well as the campus sense of community. This is as true for formal spaces, such as classrooms, as for non-formal spaces, such as a computer or information commons, student unions, study areas, living spaces, or even the hallway. Well-designed learning spaces are predicated on an understanding of the learning activities that must occur, the type of interaction desired, the needs of the discipline, and the learning outcomes sought. The EDUCAUSE Learning Space Design community group provides a forum for the exchange and archiving of information and for discussions of key issues in the field. Topics range from what makes a physical space conducive to learning to the principles and processes of learning space design. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, Learning Spaces, Classroom Design, Student Experience
The EDUCAUSE IT Procurement and Supplier Management Community Group offers a platform for participants to discuss, collaborate, and learn about the challenges and opportunities in higher education sourcing, purchasing, and supplier management of IT goods and services. This includes various categories such as software, contracts, licensing, SaaS, cloud computing, hardware, and services. Discussion topics may cover vendor management, compliance reviews, cost-sharing, deployment strategies, software asset management, best practices, and governance. Participation in the EDUCAUSE IT Procurement and Supplier Management Community Group is open to all EDUCAUSE members. The group convenes at the EDUCAUSE Annual Conference and utilizes an email discussion list and online meetings to address issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Procurement, Vendor Management, Contracts, Licensing
The EDUCAUSE Dx community group is designed for discussion of issues and challenges related to the digital transformation of higher education and the exchange of information and ideas among campus leaders seeking to advance digital transformation initiatives. The group brings together leaders from across the institution, including CIOs and leaders from the teaching and learning community. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Data and Analytics, IT Leader, IT Operations and Technology, Online Learning, Digital Transformation
The Microsoft Tools in Education community group provides a forum for higher education professionals to share thoughts and experiences surrounding the use of Microsoft tools on their campus, including the Office suite, Microsoft 365, Sharepoint, Power Apps, Power BI, Power Automate and more. Admins and users are equally welcome here. The group will identify effective practices in the support and use of these tools, including effective governance strategies. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Microsoft 365, Collaboration, Governance, Productivity Tools
This EDUCAUSE community group provides participants with a forum for ideation, collaboration, knowledge sharing and discussing successes and challenges related to the key aspects of data strategy development and execution. Participants are encouraged to collaborate on issues related to the value proposition of data strategy, success criteria, roadmaps, design, best practices, and guiding principles. The group enables participants in collaborating and assisting with various aspects of design and development for strategic initiatives, pertaining to data projects, cloud platforms, and service offerings. Join our community of data strategy professionals to learn more about leading and participating in the development and execution of data strategy that is geared towards driving greater customer experience, data-informed decision-making, actionable analytics, and operational excellence in your institutions. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Data and Analytics, Data Strategy, Governance, Analytics, Cloud Platforms
Recent advancements in hardware and software tools, such as new consumer-grade virtual reality headsets and augmented reality toolkits, have led to a resurgence of interest around eXtended Reality ("XR"). Encompassing virtual, augmented and mixed reality, XR captures both the continuum between and the growing convergence of the physical and virtual worlds we inhabit. Through meetings at the EDUCAUSE Annual Conference, electronic discussions, periodic group calls and/or webinars, and opportunities for group presentations, this group will provide members with forum for broad discussion around XR and the impact of these technologies on higher education. Our particular areas of focus will be (1) the rapidly changing landscape of XR technologies and content; (2) support models, applications and best practices for XR in teaching, learning and research; and (3) opportunities for shared community development of XR tools and content. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, XR, Virtual Reality, Augmented Reality, Mixed Reality
The EDUCAUSE Communications Infrastructure and Applications (CIA) Community Group (CG) focuses on the challenges that higher-education institutions face with respect to enterprise communication, collaboration, mobility, and networking. Communications infrastructure and applications are the underpinnings of today's higher-education enterprise. In today's networked world, IT support for communication and collaboration — whether it be in the cloud or on-premises, hosted or self-supported — goes far beyond basic data networking, telephony, and video in order to provide essential services to the institution. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Communications, Collaboration, Networking, Mobility
This EDUCAUSE community group discusses the types of issues managers and leaders encounter in selecting, planning, implementing, managing, and decommissioning administrative systems, including HR, Finance, and Student ERPs. Issues may include the impacts of new technologies; diverse operating environments; regulatory changes and their effects on systems; project management; and issues of governance. The goal of this group is to help members select, use, support and maintain systems that will effectively serve a broad and often challenging set of institutional and technical needs. The group meets annually at the EDUCAUSE conference and encourages use of the listserv throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, ERP, Administrative Systems, Governance, HR & Finance IT
Higher education information technology (IT) units are increasingly diverse and they serve communities where demographics (including but not limited to race, ethnicity, gender, gender identity, sexual orientation, ability, and age) continue to change, bringing benefits and exposing areas of concern in the workplace. This community group is open to all and provides a platform for open dialogue and creates avenues for collaboration to provide mentorship and advocacy. Topics may include benefits of multicultural organizations, employment hiring, belonging, justice, accessibility, access to key players, mentoring, training/education (professional development), social cohesion/relationships, and pay fairness. All are welcome to join this conversation to share your own experiences, ideas, and questions. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Organizational Culture, Diversity, Equity, Inclusion, Belonging, Mentoring
This EDUCAUSE community group provides participants with the opportunity to discuss issues and challenges associated with developing, renewing, and managing IT strategic plans. Examples of discussion topics include best practices for engaging students, faculty, and staff; sharing templates, Web sites, and lessons learned; achieving alignment with institutional priorities; and defining the role of project portfolio management and IT governance. This group meets at the EDUCAUSE Annual Conference and uses this list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader, Strategic Planning, IT Governance, Portfolio Management, Alignment
This EDUCAUSE community group provides a forum for managers (and aspiring managers) to discuss the spectrum of issues related to IT staff management, including recruiting and retaining staff, training and professional development strategies, best practices in organizational structure, and other human resources issues. This group meets at the EDUCAUSE Annual Conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader, IT Operations and Technology, Organizational Culture, Talent Management, HR, Professional Development
This EDUCAUSE community group serves as the outreach arm for Enterprise, Business and Technical Architects in Academia (ITANA). The group is focused on developing the skills, tools and a suite of resources to assist institutions with their enterprise, business and technical architectural needs. The group also acts to help architects build their peer-group and find mentors. This group supports knowledge transfer by helping architects share their campus efforts, methodologies, models, frameworks, and success stories. It supports practice development by creating a space for enterprise, business and technical architects to grow their expertise. The group also serves as a voice for architecture across higher education. This group will meet at the EDUCAUSE Annual Conference and will use this list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Enterprise Architecture, Business Architecture, Technical Architecture, Strategy
This EDUCAUSE community group discusses the formation, role, activities and best practices of Business Relationship Management (BRM). This group supports all IT professionals (business relationship managers, customer relationship managers, account managers, etc.) who act as the strategic interface between IT and IT business stakeholders, for the purpose of solution discovery, relationship management and participation in business:IT strategy development. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. There may be additional in-person meetings. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader, IT Operations and Technology, #brm, #highered, #RelationshipBuilding, #Relationships, #StrategicPartnership, #ValueRealization
As institutional investment in IT and reliance on information systems have grown, so has the need for reliable structures and measures to ensure success and minimize failure. This community group will be a gathering place for professionals interested in, responsible for, and part of IT governance to exchange information. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader, IT Governance, Risk Management, Strategy, Decision-Making
This community group discusses IT support for institutional research missions. The two broad categories of issues are: IT support for research administration, and IT support for research activities. The former includes: pre- and post-award support, interacting with Federal grant systems, regulatory compliance, and intellectual property management. The latter includes: centralized vs. decentralized approaches, high performance computing, advanced networking, informatics and enabling multidisciplinary/interdisciplinary/inter-institutional work. We also meet at the EDUCAUSE annual conference. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Data and Analytics, IT Operations and Technology, Research Computing, Grants, Compliance
The Student Success Analytics (SSA) Practitioners Community Group (CG) was created as a forum for people from educational institutions, organizations, and providers serving them who are actively planning or implementing analytics initiative aimed at improving student success. The goal of the CG is to create a network of practitioners to share stories and results so that we can benefit from each others’ experiences. While there are no requirements for membership, the focus of this CG is on initiatives and findings that have broad applicability and promise to scale. The SSA CG looks to highlight initiatives that can transform education through aggregation, analysis, and application of data in educational environments. We expect to highlight diverse analytic approaches such as: predictive and prescriptive modeling, in addition to machine learning, artificial intelligence and other applications of data analysis. Finally, the initiatives we discuss should be focused on student success at some point in the student’s higher ed lifecycle (teaching & learning, enrollment, program retention, academic advising, career placement, or student support). While analytics approaches to research, institutional success, or other non-student areas are beneficial, this group is focused on areas that more directly improve the learning experience of students in education. The more we can collaborate and share on these efforts, the easier it is for these initiatives to grow and succeed. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Data and Analytics, Student Success, Predictive Analytics, Machine Learning, Advising
This EDUCAUSE community group focuses on privacy issues and challenges in higher education. Discussion topics include the intersection of IT and privacy, as well as privacy issues related to security, surveillance, analytics/big data, compliance, policies, Internet of Things, etc. This group is a forum for open discussion on these topics as well as a place to share strategies and solutions. This group coordinates with the EDUCAUSE Higher Education Chief Privacy Officers (HE-CPO) community group and helps identify project ideas for that group to address. This community was formerly known as HEISC Privacy. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, Privacy, Compliance, Big Data, Policy, Surveillance
Many of the problems and solutions relevant to community and two-year colleges are different from those of other types of institutions. This community group focuses on how to manage technology-based information resources in the community college environment. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Institution Type, IT Leader, Community Colleges, Two-Year Colleges, IT Management
The Microcredentials and Badges group provides a community space for all aspects of research, design, and implementation of microcredentialing and/or digital badging systems. Contributions on all aspects of the process of creating badges and badge systems are welcome, as well as questions and reflections on the emerging ecosystem of Open Badging and what it means for traditional educational and professional development paradigms. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, Microcredentials, Badging, Professional Development, Open Badges
The Regulated Information Security Compliance (RISC) Community Group (CG) through EDUCAUSE is a collaborative platform for professionals dedicated to navigating the complex landscape of information security and regulatory compliance. This group brings together experts, practitioners, and stakeholders supporting institutions of higher education. Our mission is to provide a supportive environment for sharing knowledge, best practices, and resources related to information security to ensure compliance with evolving regulations, standards, and frameworks as HEISC 800-171 and NIST 800-171. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, #800-171, #cmmc, #nspm33, #RISC, Compliance, NIST 800-171
The purpose of this group is to provide a forum to discuss information security topics pertaining to governance, risk, privacy, policies, legal issues, and compliance. Participants are encouraged to collaborate and share effective practices and resources that help higher education institutions incorporate information security into the enterprise governance processes, implement information security risk management processes, and understand the implications of existing and proposed laws and industry standards on institutional policies and compliance. This community was formerly known as HEISC Governance, Risk, and Compliance. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, Governance, Risk, Compliance, Policy, Legal Issues
This community group provides campuses with a forum to share information, best practices, and strategies for using the Higher Education Community Vendor Assessment Toolkit (HECVAT). Members of this group are encouraged to pose questions to their peers and suggest potential updates, corrections, and modifications to the HECVAT. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, HECVAT, Vendor Risk, Third-Party Security, Compliance
This EDUCAUSE community group addresses topics faced by professionals responsible for user experience (UX) within IT departments in higher education. Discussions include best practices and tools, promoting user experience in project and team management, interface design including interactions, information architecture and visual design, and institutionalizing user experience. This group meets at the annual EDUCAUSE conferences and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, UX, User Experience, Interface Design, #ServiceDesign, #UX
This community group provides a forum for open dialogue, collaboration, and engagement around topics of interest to young professionals including recruitment, retention, EDUCAUSE offerings, workforce diversification, mentoring, and professional advancement. Open to all, participants can engage with one another on any number of topics related to higher ed work environments and are encouraged to share their experiences, questions, and ideas. This group meets at the EDUCAUSE Annual Conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Organizational Culture, Young Professionals, Mentoring, Career Development, Workforce Diversification
This EDUCAUSE community group provides higher education IT professionals with a forum for discussion and learning about the DevOps model of team IT management and service delivery. This group will provide a community for IT managers and practitioners who have implemented DevOps practices, or are considering how to shift their existing organizational behavior to a DevOps process. Discussions may include topics such as team culture and communication, systems automation and monitoring, infrastructure as code, Agile approaches to service delivery and CI/CD, blame-free cultures, and lean business practices. This group meets at the annual EDUCAUSE conference and uses various electronic collaboration tools to stay in touch throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, DevOps, Automation, CI/CD, Agile, Culture
This EDUCAUSE community group focuses on the people side of change. This group is open to all EDUCAUSE members who want to learn more about their role in organizational change management and how to support people, process, and technology changes in higher education. This group meets at the EDUCAUSE annual conference and communicates via electronic discussion throughout the year. There may be additional in-person meetings. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Leader, IT Operations and Technology, Change Management, People, Process, Technology
The purpose of this group is to provide a forum for information security professionals, privacy professionals, and IT communicators to discuss information security and privacy awareness, training, and education efforts on campus. Participants are encouraged to collaborate and share effective practices, resources, and methods to raise awareness of cybersecurity and privacy issues among college and university faculty, staff, students, and executives. This community was formerly known as HEISC Awareness and Education. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, Awareness, Training, Education, Communications
This CG is for Mobile technologists, Total Experience (TX) technologists and mobile developers to discuss the spectrum of issues related to their mobile strategy, new app features, mobile messaging and communications, and mobile research. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, Mobile, Total Experience, Apps, Messaging, Strategy
This EDUCAUSE community group is focused on Enterprise-level CRM. CRM is a critical toolset for driving revenue and student success. This group will support institutional collaboration between IT and business leaders (admissions, alumni affairs, enrollment, student affairs, marketing) who are involved in implementing CRM products. The group will explore ways to increase the effectiveness of this cross-campus collaboration and will create opportunities for members to share their campus efforts, methodologies, frameworks, and success stories. This group will also work within the EDUCAUSE community to educate members about the challenges and opportunities of CRM. This group will meet at the EDUCAUSE Annual Conference and will use this list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: IT Operations and Technology, CRM, Admissions, Enrollment, Advancement, Student Success
Educators know that fun and learning aren't opposites. From traditional boardgames to complex online experiences, games are an excellent way to provide structure, motivation, and enjoyment to a learning experience. This group is dedicated to the discussion and development of games for learning. Even game skeptics are welcome to join the conversation. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Teaching and Learning, Games, Game-Based Learning, Motivation, Student Engagement
As more information is accessible through campus–wide networks, management of information resources often becomes a shared responsibility of librarians and information technologists. Collaborative strategies are needed to ensure optimum use of resources and services to meet client needs effectively. The EDUCAUSE Library/IT Partnerships community group was formed to provide a forum for discussing management issues and sharing experiences about such partnerships and collaborative efforts. Areas of interest include human resource practices and policies, financial and budget issues, the influence of institutional culture on collaborations, organizational issues, overcoming barriers to partnerships, and areas of potential partnerships, including education and training, working with information providers, delivering services, providing support for instructional technology and multimedia, and campus–wide information systems. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Cybersecurity and Privacy, IT Operations and Technology, Libraries, Partnerships, Information Resources
This EDUCAUSE community group discusses the use of the Web as both a productivity and a public relations tool for institutions. Discussion topics include Web site design, development, and maintenance; Web policy issues; training, templates, and support for Web page publishers; building Web site consistency and cohesiveness; and providing Web-based services to university employees and students. The group supports all Web professionals (project managers, administrators, developers, designers, and others) who are responsible for their institution's Web presence. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Web, Web Design, Web Development, Web Governance, Digital Strategy
The Digital Signage Community Group provides participants with the opportunity to discuss issues and challenges associated with the design, deployment, and management of campus digital signage networks. Discussion topics include best practices for hardware/software selection and implementation, content creation and management, integration with emergency notification systems, identifying and engaging key stakeholders, building business cases and funding models, and the development of effective governance models. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Digital Signage, Campus Communications, AV, Emergency Notifications, Governance
The purpose of this group is to provide a forum to discuss practices, tools, and procedures that higher education institutions have found to be practical solutions to preventing or responding to security problems, with an emphasis on technology and process solutions. Participants are encouraged to collaborate and share resources or effective methods related to operational security procedures and responsibilities. This community was formerly known as HEISC Technologies, Operations, and Practices. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Information Security, Security Operations, Incident Response, Risk Management, Processes, Tools
The Research Impact Community Group looks to advance research practice, standards, dissemination, and action. We energize the research-to-practice cycle with a focus on impact to the academic mission, including teaching and learning, faculty development, ed tech, student success, and the classroom. We do this by: connecting researchers and practitioners and focusing on community-driven projects, such as building platforms for sharing high impact research, establishing research data frameworks to encourage data sharing, identification of key research areas and questions, and supporting overall quality in teaching and learning research. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Research, Teaching and Learning, Student Success, Learning Analytics, Evidence-Based Practice
The LGBTQIA (Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Allies) Community Group provides a forum for participants to discuss career issues of interest to these communities and all working in higher ed IT, providing valuable networking opportunities and allowing for coalition building toward the common interest of furthering inclusive work environments. This group is open to all and meets at the EDUCAUSE Annual Conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: LGBTQIA, Diversity, Inclusion, Organizational Culture, Career Development, Networking
From critical IT services to educational content, distributed models based on openness are challenging higher education's traditional approaches. The Openness Community Group focuses on the emergence and adoption of open technologies, practices, policies, and initiatives, and provides a forum for information gathering and idea exchange for all issues related to the development and use of open resources in academic (teaching and learning) and administrative environments. Topics include but are not limited to free and open source software, open content, open educational resources, open courseware, open standards, open textbooks, and management practices such as open business and enterprise 2.0. This group meets at the EDUCAUSE Annual Conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Open Source, Open Educational Resources, Open Content, Open Standards, Open Textbooks, Open Practices
The Health Sciences IT Community Group provides a discussion forum for issues and challenges facing IT professionals serving in medical and health related institutions. Discussions will cover such areas as planning, coordinating, facilitating, and/or providing technology services for academic medicine, including medical education, clinical care, medical and health sciences research, health science libraries, and public health. The group will also explore such topics as the relationships between medical school IT staff and central campus IT units. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Health Sciences, Academic Medicine, Clinical IT, Research IT, Libraries, Public Health
This community group will discuss best practices and delivery models for managing monitoring tools, dashboards, reports and alerts used for monitoring and measuring performance for infrastructure, applications, cloud, Dev/Ops, and other services in our higher education environments. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Monitoring, Observability, Dashboards, DevOps, Performance, Infrastructure Monitoring
This EDUCAUSE community discusses issues, challenges and best practices of IT Disaster Recovery and Business Continuity (IT DR/BC). This group support IT professionals whose job it is to implement DR/BC programs on their campuses. Topics include developing a DR strategy, writing a DR, Crisis management and BC plan, creating Business Impact Analysis documents, identifying risks and identifying and addressing gaps. Educating campus partners about the advantages, not only to having documented plans, but in exercising those plans. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Disaster Recovery, Business Continuity, Risk Management, Resilience, Crisis Management
This community group focuses on planning, coordinating, facilitating, and/or providing technology services for state higher education systems. Of particular interest are areas in which collaboration adds value, reduces costs, and encourages cooperation. Primary participants include directors or managers of IT for state systems or coalitions of colleges, coordinators of statewide networks, and system-level IT users such as directors of distance learning coalitions. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: State Systems, Collaboration, Shared Services, Networking, Distance Learning Coalitions
This EDUCAUSE community group discusses strategies for selecting, implementing, and supporting Enterprise Content Management (ECM) solutions across the institution. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Enterprise Content Management, ECM, Document Management, Records Management, Content Strategy
This EDUCAUSE community group discusses issues related to providing IT services to areas within student affairs. Areas of concentration include student organization management, campus housing, recreation center management, events management, student orientation, student conflict and judicial services, dean of students, Greeks, student union management, counseling services and health services. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Student Affairs, Student Services, Campus Life, IT Services, Housing, Counseling, Health Services
Our mission is to empower Asian and Pacific Islander professionals in higher education by fostering meaningful networking opportunities, promoting professional development, and facilitating the sharing of valuable resources. We are open to all and dedicated to creating a supportive environment to connect, collaborate, and contribute to the advancement of higher education. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Asian and Pacific Islander, Diversity, Inclusion, Professional Development, Networking
This EDUCAUSE community group addresses the unique challenges and opportunities associated with managing intern, apprentice, and student employment programs in Higher Education IT. Discussions cover a wide range of topics, including recruitment strategies, onboarding processes, mentorship and development programs, and performance evaluation. The group also explores the impact of emerging technologies, diverse work environments, and regulatory changes on these programs. Our goal is to support members in creating and maintaining effective, inclusive, and enriching employment experiences for interns, apprentices, and students. We meet annually at the EDUCAUSE conference and encourage ongoing engagement through our community group and regular virtual meetups throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Student Employment, Internships, Apprenticeships, Workforce Development, Mentoring, Onboarding
Computing issues and approaches at very small schools can bear little relationship to what is done at schools with thousands of students. This fact led to the 1992 creation of ACCESS (Administrative & Campus Computing Environments at Small Schools) for small colleges and private secondary schools, with enrollments of less than 1,000 FTE. In 2001 the group changed its name to edACCESS. This associated community group meets at the EDUCAUSE annual conference uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Small Institutions, Small Colleges, Private Secondary Schools, IT Management, edACCESS
Drones are being used in higher education for a number of purposes, including research, teaching, facilities operations and for business. This group meets on a quarterly basis and focuses on building community among drone operators, pilots, educators, stakeholders, and managers who authorize operation requests in an educational context. We do this by sharing ideas, resources and experiences, as well as staying abreast of and sharing technological and regulatory developments that impact drone operations. The group will also discuss topics such as benchmarking, interpretation or understanding of FAA (for aircraft drones) or other regulatory body’s rules and regulations, lobbying for legislation, hands-on testing and training techniques, etc. Guest speakers join the group periodically to present and discuss relevant topics of interest. Additionally, the group interacts and shares information with other groups outside of EDUCAUSE that manage, educate and build community around drone operations. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Drones, Unmanned Aerial Systems, Research, Teaching and Learning, Facilities, Regulation, FAA
This discussion forum, hosted by the ITANA Community Group, is for practitioners interested in discussing API and app integration. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: APIs, Integration, Middleware, Enterprise Architecture, ITANA
The Schools and Colleges of Arts and Design IT Leadership Community Group addresses the challenges of providing IT leadership and support to the students, faculty, and staff of schools and colleges focused on teaching, research, and outreach within the arts and design disciplines. Topics of interest include identifying priorities and challenges, strategic planning, support, budget, and best practices. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Arts and Design, IT Leadership, Faculty Support, Strategic Planning, Budget, Best Practices
The Schools and Colleges of Engineering IT Leadership Community Group addresses the challenges of providing IT leadership and support to the students, faculty, and staff of engineering schools and colleges. Topics of interest include identifying priorities and challenges, strategic planning, support, budget, and best practices. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Engineering, IT Leadership, Research Computing, Strategic Planning, Budget, Support
The EDUCAUSE policy staff tracks federal policy developments that have the potential to significantly impact the interests of our members. This community features quick updates from the EDUCAUSE Policy team and discussion with the community about such issues. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Policy, Regulation, Compliance, Advocacy, Federal Policy, Higher Education Policy
The Endpoints Deployment and Management community is a collaborative space dedicated to discussing best practices, troubleshooting, and sharing knowledge about deploying, managing, and optimizing endpoint systems. Whether you’re deploying endpoints at scale, managing security updates, or facing unique deployment challenges, this forum is the place to connect with others, exchange solutions, and enhance your endpoint deployment processes. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Endpoints, Device Management, Configuration Management, Security Updates, Deployment, Optimization
The HBCU Connect is a community for those interested in HBCU institutions to interact, share ideas, connect on issues specific to these communities. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: HBCU, Institution Type, Diversity, Inclusion, Community Building
This working group hosted by the ITANA Community Group discusses the use of business architecture in higher education with the intent of developing tools and methods for IT organizations to become strategic partners with businesses. The goal is to bring together practitioners and provide a forum for sharing resources, ideas, experience, and inspiration in this emerging domain. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Business Architecture, Enterprise Architecture, Strategy, IT Governance, ITANA
This discussion forum, hosted by the Data Governance Community Group, is for practitioners interested in discussing the various aspects of how our campuses are using Microsoft Purview. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Microsoft Purview, Data Governance, Compliance, Security, Information Protection
This discussion forum, hosted by the Data Governance Community Group, is for practitioners interested in discussing the various aspects of how our campuses are using Workday. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Workday, ERP, Data Governance, HRIS, Finance Systems, Cloud Applications
A dynamic and supportive community dedicated to advancing the representation, influence, and success of Latina professionals in higher education administration. Our group is open to all and founded on the belief that everyone deserves the opportunity to foster innovation and excellence in academic leadership. As a member of our vibrant network, you'll have the opportunity to connect with others who share a passion for higher education and a commitment to breaking down barriers. Whether you're an aspiring leader, a seasoned administrator, or a trailblazer in the field, our community provides a platform for collaboration, mentorship, and professional growth. The Latinas in Higher Education Administration community seeks to create lasting impact, and shape the future of higher education. Together, we can break barriers, inspire change, and build a stronger academic landscape for all. This group uses an e-mail list to discuss issues throughout the year and schedules occasional virtual meetups and networking opportunities. Participation in EDUCAUSE Community Groups is non-exclusive and may not be limited due to impermissible factors.
Tags: Latinas, Leadership, Diversity, Higher Education Administration, Mentorship, Professional Growth
The views, information, or opinions expressed by speakers and authors are solely their own and do not necessarily reflect those of EDUCAUSE.
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